Dining Services Manager

Job no:

R-0000002440

Position Title:

Dining Services Manager

Faculty or Staff:

Staff

Full Time or Part Time:

Full time

In-Person, Hybrid, or Remote:

In-Person

Minimum Starting Rate of Pay:

$76,806.00

Rate of pay commensurate with experience

Start Date:

09/08/2025

Job Description:

Are you a highly effective and dynamic hospitality professional seeking a leadership role in a vibrant environment? Dining Services is looking for a Dining Services Manager to deliver an exceptional hospitality experience for our students, faculty, and staff. Join a team where hard work, professional growth, and continuous learning are highly valued.

Reporting to the Assistant Director of Operations, you'll provide critical leadership and oversight to our diverse dining operations. This is a fantastic opportunity to develop and motivate a culinary team, contribute to high-quality food production, and ensure an outstanding dining experience for our community.

Essential Duties and Responsibilities:

• Direct all dining personnel, providing strong leadership and supervision to diverse teams. This includes managing schedules, accommodating personal days, facilitating shift switches, and participating in sick call coverage rotation. You'll also be responsible for addressing personnel concerns and administering disciplinary procedures under the Assistant Director's guidance.

• Ensure the excellent operation of all dining venues, including the Community Dining Center, Grab n' Go, The Cochary Pub, and France Perk.

• Anticipate needs and maintain high service standards by conducting pre-meal staff meetings and ensuring staff adherence to service protocols.

• Act as a crucial link between front-of-house and back-of-house operations, ensuring seamless coordination.

• Oversee proper food preparation, ensure strict adherence to sanitation and safety procedures, and maintain equipment functionality and station setups. You'll also be responsible for ensuring that all relevant information is effectively communicated to staff members and that all departmental and Board of Health (BOH) rules and regulations are followed.

• Train staff on food production methods and equipment usage, and contribute to performance evaluations and staff development initiatives.

• Manage inventory and ordering processes proficiently using the FoodPro system, ensuring effective cost management.

• Oversee all aspects of dining center ambiance, including cleanliness, proper stocking of product, and dish ware. You'll also maintain compliance with all college standards and policies.

• Participate in management meetings and staff training sessions, contributing to the overall success of Dining Services.

Required Qualifications:

• A minimum of 5+ years of culinary leadership experience.

• Strong leadership and supervisory skills with the ability to manage diverse teams effectively, work independently, and contribute as a team member.

• Excellent organizational, communication, and customer service skills are essential.

• Proficiency in computer applications, including Microsoft Office and inventory software (ideally FoodPro).

• Must be willing to work a flexible schedule that includes nights, weekends, and holidays.

• Experience in performance evaluation and staff development.

• Excellent communication and interpersonal skills.

• Ability to market dining initiatives effectively.

• Familiarity with sustainability practices and environmental initiatives.

Preferred Qualifications:

• Extensive culinary background with leadership experience in a college or similar institutional setting.

• Leadership experience in environmental initiatives and resource management.

Dining Video

Hiring Range: $76,806 - $88,326

What We Offer:

• 403(b) Retirement Plan (College contributes 10.5% of salary)

• Comprehensive medical, dental and vision insurance

• Flexible Spending Account (FSA)

• Disability and Leave Benefits

• Life Insurance (College paid coverage 1x salary)

• Employee Assistance Program

• Tuition Benefits (to Mount Holyoke College or others)

• Generous Paid Time Off

• Access to Kendall Sports & Dance Complex

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants:

Apply online; application materials must include:

• A cover letter summarizing interests and qualifications

• A complete resume or curriculum vitae

• For faculty positions, statements on mentoring, teaching, and research will also be required.