Florence - Public Relations Reporting Assistant - Part-Time

We are looking for a detail-oriented and self-motivated Public Relations Reporting Assistant to support our daily, weekly, and monthly reporting needs related to customer experience and Net Promoter Score (NPS) performance. This role is ideal for someone who enjoys organizing data, creating clear reports, and contributing to effective internal communication.

Hours: Flexible, based on candidate availability (no more than 30 hours/week, likely fewer)

 Key Responsibilities:

Daily:

• Export and organize individual NPS scores for AG Sales, Service Advisors, and Service Technicians

• Manually input missing information for cross-sale and service surveys

• Enter survey data for VW, Mitsubishi, and Chevy manually

• Compile closed RO (repair order) lists and distribute nightly follow-up caller lists to all locations

Weekly/Monthly Duties:

• Update and distribute the Monday NPS tracker email to all employee

• Complete the monthly NPS report for end-of-month payouts

• Ensure all data is up to date in the NPS tracker and share final report with all staff

 Ideal Candidate Will:

• Have excellent written and verbal communication skills

• Be extremely organized with strong attention to detail

• Be self-motivated and proactive

• Adapt quickly to new tasks or systems

• Possess strong time management abilities

• Be comfortable with data entry and proficient in spreadsheets (Excel or Google Sheets)

If this sounds like a fit for you or if you’d like more information, please reach out.
We look forward to hearing from you!