Operations Support Manager

The Operations Support Manager performs multi-functional operations encompassing procurement management, personnel security oversight, and technical documentation development. This leadership role requires managing cross-functional processes, analyzing performance data to drive operational excellence, and implementing strategic initiatives to optimize efficiency. The position involves supervising operational workflows, establishing vendor relationships, and ensuring compliance with federal regulations while maintaining audit-ready documentation and procurement processes.​

Why Work with us?  

​Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.   

​Responsibilities include:  

​Purchasing/Procurement: 

• ​Manage procurement operations including vendor quote requests and contract negotiations 

• ​Oversee preparation and maintenance of audit-compliant procurement files and financial tracking systems 

• ​Monitor and track financial transaction data and administrative tracking logs 

• ​Lead procurement process improvements and cost optimization initiatives 

• ​Ensure compliance with operational instructions, state, and federal procurement regulations 

​Personnel Security Management: 

• ​Oversee personnel security compliance programs and documentation management 

• ​Lead security awareness initiatives and ensure team adherence to security protocols 

• ​Manage security-related communications through emails, meetings, and leadership presentations 

• ​Ensure compliance with operational instructions, state, and federal security regulations 

• ​Conduct regular security awareness training and updates for staff 

​Technical Documentation: 

• ​Create and maintain standard operating procedures and process documentation 

• ​Mine data and insights to uncover areas for focus, improvement, and reimagination in documentation processes 

• ​Manage creation of training materials, reference guides, and process improvement documentation 

• ​Lead special initiatives and cross-functional projects to enhance operational effectiveness 

• ​Support process excellence initiatives through clear and effective documentation 

​General Operations: 

• ​Provide regular progress and performance updates to leadership 

• ​Maintain detailed tracking systems and administrative logs for monitoring performance 

• ​Perform other duties as assigned 

​Qualifications/ Technical Experience Requirements:  

• ​Must be a U.S. citizen 

• ​Microsoft Office Suite experience (Excel, Word, PowerPoint) required 

• ​Bachelor's degree preferred; Associates degree with relevant management experience required 

• ​5+ years of operations management experience with team leadership responsibilities 

• ​Data analysis and reporting capabilities 

• ​Effective oral and written communication skills 

• ​Administrative tracking and log maintenance experience 

• ​Financial operations support knowledge 

• ​Process improvement mindset 

• ​Motivated, quick learner with attention to detail 

• ​Ability to multitask in a fast-paced environment 

​Preferred Experience: 

• ​Experience with analyzing performance metrics, identifying trends, and developing action plans 

• ​Background in reviewing and analyzing performance statistics 

• ​Experience managing communications with stakeholders through various channels 

• ​Experience in compliance with operational instructions, state, and federal regulations 

• ​Proactive identification and implementation of strategies to improve quality and productivity 

​All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. 

​This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. 

​This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.​