VP, Data Center Operations
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Job Description
About FluidStack
Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.
Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.
We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.
You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.
About the Role
As VP of Data Center Operations, you will lead Fluidstack's global data hall operations, overseeing all equipment, server infrastructure, on-site technicians, and operational teams working within our data center facilities worldwide.
You will lead a large global organization, setting strategic direction, optimizing data center and network capacity, and optimizing cost structures while maximizing performance and reliability. This also includes managing DC expansions, migrations and consolidations, critical maintenance, defining operational processes and ensuring each facility and function is maintained in accordance with company standards and best practices.
You will ensure standards are the highest in the industry, following company change control policies, minimizing unexpected customer downtime, overseeing all critical incidents, problems and changes inside the data hall, and inspiring a constant drive for process improvement. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
Focus
Drive strategic planning and priorities for data center operations
Establish and track against KPIs, SLAs, and metrics (incl. regional performance, capacity, availability, and budget)
Oversee on the ground incident response, problem resolution, and change management
Drive a customer centric approach and ensure consistency in operations across all data centers globally
Coordinate with global design and construction team to ensure consistency and efficiency
Drive alignment and collaboration across functional stakeholders and key customers
Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination
Establish and track safety measures to ensure safety of frontline resources
Empower frontline resources to meet customer needs through incentives and process
Create a high performing leadership team, who can in turn drive the strategic direction through actionable deliverables
About You
10+ years of experience in data center operations management with at least 5 years in senior leadership roles, managing >20MW facilities
Proven track record of managing large-scale data center facilities and leading teams through periods of rapid growth, optimizing a growing and evolving business
Proven experience of developing high performing teams and a people first culture
Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
Ability to provide thought leadership, think strategically and effectively communicate vision and influence
Adept at balancing intense short-term pressures with overall long-term goals
Financial acumen and ability to connect operational objectives to financial results
Preferred Experience
Experience with GPU clusters and high-performance computing environments
Background in hyperscale or cloud service provider environments
Benefits
Competitive total compensation package (cash + equity)
Retirement or pension plan, in line with local norms
Health, dental, and vision insurance
Generous PTO policy, in line with local norms
Fluidstack is remote first, but has offices in London, New York, and SF. For all other locations, we provide access to WeWork
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.