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HR Administrator / Office Assistant

ServproRidgefield, New Jersey

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Job Description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
We’re looking for a highly organized and motivated HR Administrator / Office Assistant to support both human resources and office operations. This hybrid role is essential in ensuring smooth day-to-day business functions, top-tier customer service, and accurate HR and financial administration in a fast-paced environment.

Key Responsibilities

Human Resources Administration

  • Maintain and update employee records, both digital and physical
  • Assist in payroll processing by providing relevant data such as absences, bonuses, and leaves
  • Coordinate and schedule interviews, orientations, and training sessions
  • Support onboarding processes and ensure compliance with HR policies and procedures
  • Respond to employee inquiries regarding HR-related matters
Administrative Support

  • Answer and direct phone calls, providing excellent customer service
  • Manage office schedules, appointments, and meetings
  • Prepare and distribute correspondence, memos, and reports
  • Maintain organized filing systems and office supplies inventory
  • Handle incoming and outgoing mail and emails
  • Assist with internal communications and customer correspondence
Finance & Bookkeeping

  • Handle accounts payable transactions
  • Maintain accurate financial records and organized files 
  • Assist with accounts receivable processes when needed
Technology & Compliance

  • Coordinate office technology setup, maintenance, and backups
  • Prepare KPM reports and maintain accurate records
  • Manage subcontractor certifications, insurance, and other documentation needs.  
  • Ensure compliance with corporate and third-party program requirements
  • Support marketing dept with administrative tasks as well as mailings, event planning, and website updates
 

What We’re Looking For

Required

  • High school diploma or GED (Associate degree in business/accounting preferred)
  • 2+ years of experience in HR administration or office management
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent communication, organization, and multitasking skills
  • Strong attention to detail and a proactive, problem-solving mindset
  • Ability to handle confidential information with discretion
Preferred

  • Knowledge of labor laws, payroll practices, and HR systems and best practices 
  • Experience in the restoration, cleaning, or insurance industries
  • Familiarity with Xactimate® or other proprietary software


Working Conditions

  • Standard office environment with prolonged periods of sitting
  • Occasional lifting of office supplies up to 15 pounds
Why Join Us?

  • Supportive team culture
  • Variety in daily responsibilities
  • Opportunity to grow within the company
Compensation: $40,000.00 - $55,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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