Server

Village-innAlbuquerque, New Mexico

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Job Description

Company Overview

For nearly 60 years breakfast has been at the heart of what we do.
We are now locally owned and under local management, with a renewed focus on quality food preparation and family-oriented dining.
From the moment we open our doors until we say goodnight, you can enjoy our made-from-scratch-buttermilk pancakes and crepes, signatures Skillet, and the INN-credible V.I.B – where you can create your own Village Inn Breakfast. Enjoy unlimited hot coffee- we’ll leave the whole pot at the table for you.

Job Summary

Being a Server, you are to take orders from restaurant patrons and deliver their food to them. Server duties include explaining the menu to their customers, communicating with kitchen staff and balancing dishes as they bring them to the appropriate table.

Responsibilities

Greeting and seating customers.
Taking food and beverage orders and accurately entering them into the ordering system.
Making menu item recommendations.
Communicating any food allergy or special nutrition needs to kitchen staff.
Ensuring all orders are filled quickly and accurately and that food is high quality.
Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals.
Promptly addressing any customer service issues and referring to management, when necessary.
Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area.

Qualifications

Must be 16 years old and meet any other state age or labor requirements.
No one under the age of 18 may operate, clean, adjust or touch a slicer a mixer.

Benefits/Perks

On-The-Job Training
Flexible Hours
State of the Art POS System
Direct Deposit Available
Friendly and Supportive Work Environments
Discounted Meals
Health Insurance if qualified
Potential for advancement (we hire management within)

Nature and Scope of Position

Demonstrates a passion to serve by being attentive to guest needs at all times. Ensure tables are clean, set, and ready at all times.

Essential Functions

Greet and take customers order within three minutes of being seated and delivers orders within ten minutes.
Accurately takes and enters guest order in the computer system and have a strong knowledge of the menu to offer suggestions and choices.
Serve menu items and beverages at appropriate temperatures, with proper garnishes and accompaniment.
Exhibit integrity in all actions by meeting the company’s standards in appearance, grooming, security, and sanitation. Always show up in a clean apron, pressed shirt, clean pants, non-slip shoes and a name tag.
Clean and stock service areas and assigned server station. Pre-busses guest tables to enhance guest dining experience.
Demonstrate respect for each individual by always communicating courteously and respectfully with management team, co-workers and guest during peak hours.
Adhere to and follow all safe food handling and health department procedures.
Complete opening and/or closing duties.
Enthusiastically acknowledge guest with company’s five-foot rule.
Perform all other duties

Certifications or Licenses

Not required.

Skills and Knowledge

To perform the job successfully, an individual should demonstrate the following competencies:
Must be able to follow menu specifications and recipes, read ticket an maintain an organized and sanitary work area.
Must be able to follow directions, work in a fast-paced, high- pressure customer- responsive environment
Must be able to work in a team environment and communicate with co-workers and management.
Uses sound judgement in day-to-day decisions by applying the company’s vision, values and cultures.

Education and Experience

Successful completion of required training program, including watching videos, completing on-the-job checklists and written quizzes.
Minimum of six months of related experience is preferred.

American with Disability Specifications

Work environment & Physical Demands – The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions on this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

When performing the duties of this job, employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel, and verbally communicate. The employee is occasionally required to lift and/ or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1958, guests have visited Village Inn because they know they will enjoy great-tasting food and extra-friendly service in a clean and comfortable family environment. Our breakfast heritage is based on made-from-scratch buttermilk pancakes, eggs cooked any style and a pot of hot coffee on every table.

With six decades of success, we have corporate and franchise restaurants totaling more than 200, located primarily in the Rocky Mountain region, the Midwest, Arizona and Florida.

Our guests visit Village Inn because they know they will enjoy great-tasting food and extra-friendly service in a clean and comfortable family environment. Many of our guests who visited our restaurants in their youth now take their children and grandchildren to Village Inn— when they’re hungry for life’s simple pleasures.

The Village Inn locations in Albuquerque are locally owned again, and turning a new leaf for employees and management. We are dedicated to providing the best possible wages for our employees and staff, in a safe working environment. Starting wages are above competitive levels, and those with extensive restaurant and management skills will earn above-average pay.

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