Epic Principal Trainer

Description

Wage Range: $85,696 - $137,093 per year

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary

Works with the training manager, application coordinators, and application managers to

develop and maintain the training program for the roles in their application. Those who train clinicians also work with specialty champions, nurse champions, Epic analysts, and clinical informatics.

Primary Duties:

• Develops role‐based training content, independently or with team members, using a variety of software programs, tools, and applications ﴾such as Microsoft Office﴿.
• Designs, develops, and maintains instructional materials.
• Maintains policy and procedure documentation.
• Incorporates feedback from others into existing training and training administration procedures.
• Learns new content and consults with subject matter experts to develop training materials.
• Builds and tests training environments, provides support, and troubleshoots issues.
• Trains and credentials additional classroom trainers.
• Trains end users on assigned applications.
• Collaborates with other trainers by co‐facilitating classroom instruction and assisting with practice exercises as needed.
• Prepares lessons and materials.
• Follows up with trainees outside of the classroom to offer additional support.
• Serves as an expert educator to internal staff.
• Manages projects, including creating and following project timelines.
• Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

• Bachelor's degree in instructional design, education, healthcare or related field or equivalent combination of education and/or experience
• 5 years of recent experience and demonstrated proficiency in teaching and supporting EMRs.
• 3 years of experience developing in person and virtual training programs in a healthcare EMR environment that integrates information technology solutions with end user workflow and process design.
• 1 year of experience with e-Learning delivery programs and authoring tools (e.g., Captivate, Camtasia).
• 1 year of experience with Learning Management Systems.
• Recent experience as a Certified Trainer working with Epic Systems.
• Epic certification in area of support and the ability to obtain additional certifications as needed.
• Expert knowledge of Microsoft Office (Publisher, Word, PowerPoint, OneNote, Teams).
• Advanced knowledge of virtual learning environments (e.g., Teams, WebEx, Adobe Connect, Zoom).
• Ability to travel to various locations outside of the main EvergreenHealth campus.
• Ability to facilitate training events which may take place outside of regular business hours, such as evening, nights, and weekends.
• Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience.
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements.
• Excellent verbal and written communication skills.
• Ability to work independently and as a team member across multiple teams.
• Ability to develop, document and ensure adherence to technical standards.
• Ability to research and perform analysis to resolve complex issues.
• Ability to understand customer requirements and their impact on technical directions of a solution.
• Strong attention to detail.
• Ability to effectively manage tasks in a fast-paced environment with shifting priorities.

DESIRED for the position:

• Master's degree in instructional design, education, healthcare or related field
• Clinical experience strongly preferred
• Strong knowledge of change management.

Benefit Information:

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

EvergreenHealth Benefits Guide

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