Director of Product

About the Company

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, Premier Garage, AdvantaClean, LightSpeed Restoration, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 3,500 franchise territories in the U.S., Canada and Mexico.

Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. To diversify their portfolio, JM Family acquired Home Franchise Concepts in 2019 as their first non-automotive acquisition. The Company fits JM Family’s key investment criteria: asset-light with strong free cash flow characteristics and a track record of growth in an industry with long-term tailwinds. Since the acquisition, the Company has doubled the number of brands under management and is committed to continued, rapid profitable growth.

A few of the Company’s many Accolades and Awards

• Entrepreneur’s Franchise 500
• Entrepreneur’s Franchise 500 Best in Category
• Entrepreneur’s Top Low-Cost Franchise
• Entrepreneur’s Top New & Emerging Franchises
• Entrepreneur’s Top Home-based Franchises
• Entrepreneur’s Top 100 Global Franchises

Job Summary:

The Director of Product drives product and pricing strategies, oversees vendor partnerships, and manages key alliances. This role leads sales reporting and forecasting, guides product planning, and supports team development through mentorship and training. Additionally, the Director conducts trend analysis and shares insights with key stakeholders to inform strategic decisions.

Essential Job Functions:

Product Strategy

• Communicate product vision and strategy to company stakeholders
• Drive and modify key performance indicators (KPIs) and objectives and key results (OKRs)
• Establish and maintain strong cross-functional relationships with Marketing, Technology, Operations, and Training teams
• Analyze market trends and customer feedback to identify growth opportunities

Vendor Management

• Lead vendor relationships and joint business planning through QBRs and monthly meetings
• Lead contract negotiations of Vendor Alliance Partners
• Oversee incoming sales reporting to the Executive Leadership Team
• Spearhead sales reporting and forecasting initiatives
• Provide strong day-to-day guidance to the Vendor Manager

Product Management

• Develop and execute long-range product planning strategies
• Define product strategy, including product selection, vendor partnerships, and SKU management
• Lead pricing strategy development and implementation through product managers
• Drive strategic alliance initiatives
• Support management of drapery and soft product lines with dotted line leadership to Product Training Specialist
• Offer strong day-to-day guidance to the Product Management team

Other duties as assigned

Supervisory Responsibilities:

• Direct Reports: Sr. Product Managers (2), Sr. Vendor Manager (1)
• Indirect Reports: Product Manager (1)
• Supervise and guide the team to ensure alignment with product goals and strategies.
• Lead performance evaluations and provide coaching for the professional development of team members.
• Foster a collaborative and results-driven environment, encouraging innovation and continuous improvement.

Skill and Education Requirements:

• Bachelors degree in related field is required; Masters degree is preferred
• At least 10 years of experience in product development and/or management
• Experience in the home furnishings, interior design, or fashion industry; window treatment experience preferred
• Proven experience in product management, product launches, strategy development, and vendor relationship management.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Excellent leadership and mentorship abilities, with a track record of developing high-performing teams.
• Exceptional communication skills to effectively collaborate with cross-functional teams and executive leadership.
• Ability to travel nationally and globally as necessary

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The pay range for this position is $140,000-175,000. Actual pay will be determined by factors including candidate experience and qualifications, education and work location. At Home Franchise Concepts, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond hourly pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k with up to 4% match. We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave, and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.  

HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS 

If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.