Courier

Job Overview

The Courier's responsibility is to deliver and pick-up items to their designated destination quickly and in good condition. This position will be responsible for the safe handling of high-value, confidential, or fragile items and coordinate with leaders within the department to get to the correct locations and track orders. The Courier will answer questions and provide customer service to destination contacts. This position will ensure compliance with all relevant safety regulations. This position is also responsible coverage of the in-house mailroom morning work when the Mail & Supply Coordinator is off. This would include making the twice daily drive to the USPS for mail pick up and delivery along with mail sorting and delivery within the Corporate HQ.

Responsibilities

• Will travel a predetermined delivery route daily while following traffic laws and maintaining safety.
• Responsible for delivering items (including mail bags, packages, documents, supplies, etc.) to their intended location in a timely manner.
• Responsible for ensuring secure and careful handling of transported items to avoid loss or damage.
• Responsible for covering for the mailroom coordinator as needed (sorting and delivering mail internally throughout headquarters).
• Will deliver or pick up assorted items at credit union facilities as needed (outside of the normal daily courier schedule)
• Responsible for communicating to departments any information regarding incoming and outgoing deliveries (such as delays).
• Assisting with setting up and breaking down for meetings and other events at headquarters.
• Responsible for keeping the work area and fleet vehicle clean and free of clutter.
• Will communicate professionally with all stakeholders.
• Responsible for communicating delays, traffic issues, or delivery issues promptly to supervisor and mail room coordinator.
• Assists Director and Facilities Supervisor as needed.
• Assisting the mail room coordinator as needed.
• Assisting with miscellaneous tasks at headquarters such as escorting vendors, assisting with shredding, distributing supplies, etc.
• Responsible for tracking and reporting purchases such as receipts for fuel.
• Will represent Citadel in a professional manner.
• Will maintain confidentiality.

Qualifications and Education Requirements

• 2+ years of related experience
• HS Diploma or equivalent
• Familiar with MS Office (Outlook, word, excel)
• Capable of navigating the internet and utilizing web forms to place orders.
• Effective communication skills
• Excellent time management and organizational skills
• Good Driving Skills & Clean Driving Record
• Ability to remain calm and composed under pressure.

Additional Skills/Notes

• Valid driver's license
• Ability to lift heavy objects.

Performance Measurements

Performance is based on the corporate scorecard and departmental goals.

Work Environment

While performing duties of this job, the employee constantly works near moving mechanical parts. The employee occasionally works in high, precarious places and is occasionally exposed to extreme heat and risk of electrical shock. The employee occasionally works in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes, or airborne particles, toxic or caustic chemicals, extreme cold, and vibration. The noise level in the work environment is usually moderate but occasionally loud. Any necessary accommodations will be provided.

Physical Demands

The physical demands and work environment characteristics described herein are representative of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will regularly lift and/or move heavy objects. The employee will be required to deliver items to all departments throughout the three level corporate headquarters and deliver or pick up assorted items at various other facilities. Mobility between buildings, climbing stairs and ladders are essential. The employee will regularly bend, stoop, and stand for extended periods of time; talk; hear; use hands to finger, handle, or feel; and reach with hands and arms. The employee will occasionally sit. Special vision requirements include close vision and the ability to adjust focus.

EEO Statement

Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.