Office of Student Life - Residence Life Office Assistant (RLOA)

Job Title: Residence Life Office Assistant (RLOA)

Department: Office of Student Life

Supervisor: Denerick Simpson/Jordan Lo Faso

Starting Rate of Pay: $8.00

Length of Time: Eligible for rehire on a semester basis.

Department Description

High Point University is committed to creating a nurturing relationship with all residents. “The Office of Student Life strives to enhance both academic achievements as well as the personal growth and development of all university students. We want to facilitate the acquisition and development of life skills as well as servant leadership. Our responsibility is to help prepare students with the knowledge of how to live with their fullest potential in mind.”

Job Description

The RLOA works in the Office of Student Life under the supervision of a Graduate Resident Director. The role of the RLOA is to provide excellent customer service and ensure safety and security for students living in the residence halls.

Job Location/ Hours Required

The candidate will perform most/all job duties in Student Life area you are assigned. Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours.

Responsibilities:

• Work assigned shifts during the following timeframes:
  • Monday – Friday: 5 – 9 pm
  • Saturday: 8:30 am – 7 pm
  • Sunday: 8:30 am – 9 pm
• Complete weekly key audits in Slane and in residential communities
• Order keys for communities and Slane key closet
• Submit lost keys IRs
• Maintain accurate key code list
• Assist with roommate introductions
• Assist with checking students in and providing keys
• Assist with early arrival tabling
• Assist with early arrival IR processing
• Assist with closing key checks
• Redirecting any other student needs to their RA or the CD on Duty depending on the nature of the issue
• Attend all required trainings and staff meetings

Required Qualifications:

• Enrollment as a current HPU undergraduate student in good standing at the time of application and throughout the recruitment and employment term.
• Completion of at least one semester as a full-time student at HPU by the start of appointment. 
• Maintenance of full-time student status (12 credit hours) at the time of application and throughout the recruitment and employment term. 
• Maintenance of a minimum 2.0 semester and cumulative GPA at the time of application and throughout the recruitment and employment term. 
• Maintenance of good standing with HPU at the time of application and throughout the recruitment and employment period. Past violations of HPU Policy or the law may result in a candidate being removed from the selection process. 
• Commitment to serving in the position for one complete academic year.

Desired Skills:

• Must have a minimum 2.0 overall GPA
• Customer Service
• Strong Communication skills
• Problem Solvers
• Punctuality