Health Information Services Technician

Employment Type:

Full time

Shift:

Day Shift

Description:

The selected individual will be required to work at the job site for each scheduled workday. A remote working arrangement is not available for this role. Relocation assistance is not provided.

Enters patient information/medical record information into customized databases. Generates reports from the cumulative data. Collaborates with physicians, nurses, and ancillary department personnel to ensure appropriate documentation supports data collection needs. Collaborates with appropriate Health Information Services personnel to assure data collection/abstraction is completed in a timely manner. Works with appropriate outside agencies (MDHHS, JCAHO, etc.) to assure that data collection is appropriate, accurate and timely. Conducts billing and revenue inquiries within electronic health record systems and with relevant third-party payers. Works with internal billing, revenue and financial assistant teams to ensure accurate documentation and claims creation.

• Follows up with appropriate staff to track medical records requiring abstraction to assure timeliness of data collection.

• Generates slides and data graphs for use at meetings, etc. as requested.

• Conducts and participates in medical record reviews (open and closed) in compliance with JCAHO standards.

• Coordinates the data collection provided through medical record review. Provides reports of this data with explanation to appropriate departments/committees.

• Data mining, coding, analysis, visualization, reporting, and communication using electronic medical records and health databases.

• Compile monthly data from different sources and run reports for billing compliance.

• Respond to data inquiries from clinical and administrative managers.

• Monitor timely and accurate receipt and transfer of data.

• Reconcile multiple and conflicting data sources and review disease dashboards.

• Perform basic statistical analysis and design data visualization solutions.

• Prepare reports for internal and external stakeholders.

• Create and run data reports from the electronic medical record and other sources.

• Generates patient data reports from databases for weekly, monthly and ad hoc review. This involves understanding of custom reports and being able to generate non-custom data reports as required.

• Works with appropriate departments to follow up on issues relative to record review findings.

• Transmit coded patient treatment information to payers and other recipients as needed.

• Coordinate insurance reimbursement of care providers from payers

• Review patient bills for accuracy and completeness and obtain any missing information

• Follow up on unpaid claims within standard billing cycle timeframe as needed.

• Utilizes a high level of interpersonal skills to work effectively with the variety of personnel interacting with and making requests of the databases.

• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participates in their resolution.

Required Education, Experience and Licensure

Education:

Associate's degree in health information technology (RHIT Certified) OR Associates Degree in an allied health field or clinically related field.

Experience: 2+ years of related working experience.

This position requires working on-site for each scheduled workday. The position is NOT remote and a remote work arrangement will NOT be considered

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.