Scientific Product Specialist

About Standard Process
For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. We value compassion, accountability, respect, and excellence. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

The Opportunity
We’re currently looking for a Scientific Product Specialist to join our Education team. Reporting to the Clinical Product Support Manager, this role is responsible for supporting healthcare providers, sales representatives, and consumers in furthering their understanding of Standard Process and MediHerb products. In addition, the Scientific Product Specialist supports knowledge acquisition and health literacy around nutrition science, herbal medicine, pathophysiology, and healthy physiological function. This position serves as a resource to answer specific technical questions through the online platform, phones, and in the field.

This role must work a hybrid schedule at either our Palmyra, WI or Kannapolis, NC locations!

What You’ll Do

Product Support

• Respond to technical product questions from customers, consumers, and sales representatives related to formulation, general nutrition and physiology, and ingredient profiles.

• Work with the team to answer inbound inquiries on phone, email, and online platforms.

• Collaborate with the Clinical Product Support team, wider Education Team, and other departments to obtain answers to technical questions as needed.

• Document all technical support calls in the format designated by the Clinical Product Support Manager.

• Utilize Salesforce Chatter to respond to sales team questions and foster peer-to-peer learning, self-directed learning, and self-efficacy.

Science Education

• Support the translation and communication of research conducted at the Standard Process Nutrition Innovation Center through scientific and technical writing.

• Work with Sales Training Managers to provide nutrition science and physiology insights for sales training.

• Present product-focused educational webinars to Standard Process employees in support of Employee Wellness objectives.

• Provide in-field support representing Standard Process products in collaboration with Territory Managers.

• Craft evidence-based nutrition and herbal educational content for the Standard Process educational platform, Wholistic Matters.

What You Bring

Education & Certifications

• Master’s or Doctoral degree in nutrition, naturopathic, herbal, or chiropractic medicine with a focus on clinical nutrition.

• RD, CNS, ND, or DC with certification in clinical nutrition preferred.

Experience

• 2–3 years of experience in nutritional and herbal supplements preferred.

• 2 or more years of experience with Standard Process and MediHerb supplements preferred.

• Experience in communicating with healthcare professionals in both oral and written format.

• Experience using a learning management system, Microsoft programs, webinar platforms, and Salesforce preferred.

• Academic or faculty experience a plus.

Skills

• Knowledge of nutritional supplements and herbs, specifically Standard Process and MediHerb.

• Knowledge of dietary supplement regulatory requirements and considerations (FDA/FTC).

• Excellent oral and written communication skills; demonstrated technical and scientific writing capabilities.

• Effective presentation development and public speaking skills.

• Skills in using a learning management system, Microsoft programs, webinar platforms, and Salesforce.

Necessary Competencies

• Self-Knowledge/Self-Motivation

• Detail-Oriented

• Problem Solving

• Communication (written and oral)

• Customer Focus

• Planning/Organizing

• Collaboration/Consulting

• Priority Setting

Travel Requirements
5–10%

Why Standard Process?
Standard Process is proud to be a top workplace! We offer a comprehensive and competitive benefit package, which includes:

• Competitive salary and annual incentive program

• Comprehensive health care and flexible benefit plan, including pet insurance

• Company-matched 401(k) plan

• Profit sharing plan

• On-site childcare with highly accredited curriculum

• Platinum WELCOA award-winning wellness program, including:

  • On-site 24x7 fitness center

  • Whole food court

  • On-site chiropractic care

  • On-site massage therapist

  • Personal trainer

  • Daily fitness classes

  • On-site life coach

• $450 monthly Standard Process supplement allowance

• Paid time off and holiday time

• Educational assistance

• Company-hosted outings and events

• Strong community involvement

Apply today and become part of the Standard Process family!

Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.