Sr. HR Generalist - Employee Relations

Starting Salary: $65,000 - $75,000 /year based on experience

Preferred Residency: Georgia | Florida | Ohio

ChanceLight Behavioral Health, Therapy, & Education, a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Sr. HR Generalist- Employee Relations to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you're driven by organization, compliance, and fostering strong employee relations, thrive in a dynamic HR environment, and are passionate about supporting both employees and business leaders- We Should Talk!

As the Sr. HR Generalist- Employee Relations, you will play a pivotal role in managing and supporting operational leadership in a diverse range of HR functions, including addressing employee concerns, performance management, corrective action, internal investigations and unemployment claims. This position actively analyzes and resolves employment-related issues, collaborates closely and provides coaching to members of leadership, and manages compliance-related processes such as ADA accommodations and responses to regulatory inquiries.

The Senior HR Generalist- Employee Relations effectively communicates HR policies, procedures, and programs to employees and leadership, ensuring clarity and compliance. Essential to this role are strong analytical, organizational, and interpersonal skills, coupled with the ability to navigate complex situations with discretion and professionalism.

‖ Responsibilities Include:

• Identifying, analyzing, and effectively resolving employment-related issues and employee concerns in alignment with company policies and legal standards.
• Participating in internal investigations by collaborating closely with leadership and HR teams, ensuring thorough documentation and timely resolution.
• Providing performance counseling and targeted coaching to operational leaders, supporting continuous improvement and leadership development.
• Responding comprehensively to employee complaints submitted to state and federal regulatory agencies, coordinating the company's official response and required documentation.
• Facilitating interactive processes under the Americans with Disabilities Act (ADA) and related employment legislation, ensuring consistent, compliant, and sensitive handling.
• Partnering proactively with leadership, employees, and HR stakeholders to identify and implement reasonable workplace accommodations.
• Supporting workforce reduction initiatives by coordinating necessary documentation, assisting with management reviews, and ensuring compliance with employment laws.
• Assisting in managing performance-related matters, including drafting and reviewing written warnings, performance improvement plans, and related documentation.
• Conducting in-house compliance and HR-related training sessions to educate employees and leaders on organizational policies and regulatory requirements.
• Developing, implementing, and administering effective training programs tailored to leadership development and HR best practices.
• Analyzing human resources data to identify trends, generate insightful reports, and provide strategic recommendations to internal stakeholders.
• Maintaining accurate employee files and records, ensuring compliance with company procedures and federal/state regulations.
• Assisting in the recruitment, hiring, and onboarding processes for J1 employees, ensuring adherence to applicable visa regulations and compliance requirements.
• Processing employee change forms and ensuring accurate entry and ongoing maintenance of employee data within the HRIS database.
• Communicating policies, benefits, and available HR programs clearly to employees, ensuring thorough understanding and addressing questions promptly.
• Collecting, organizing, and preparing data-driven reports to support various HR-related special projects and organizational initiatives.
• Monitoring, reviewing, and promptly responding to HR-related voicemail and email inquiries to ensure effective communication and issue resolution.
• Performing additional duties and responsibilities as assigned to support departmental and organizational objectives.

‖ Qualifications Required:

• Bachelors degree or higher in human resources or a closely related field of study.
• Licensed currently or in the process of obtaining a PHR, SHRM-CP or similar HR credential preferred.
• Minimum of 5 yr.'s prior experience working in a human resources role with a strong focus in employee relations and field partnership functions.
• Minimum of 5 yr.'s prior experience working closely with, and coaching members of leadership in complex and/or sensitive employee relations processes.
• Minimum 3 yr.'s prior experience working in a human resources role supporting large scale teams and/or multiple business locations.
• Comprehensive knowledge of employment law, regulations and HR best practices including Title VII, ADA, ADAA and FMLA.
• Extensive knowledge and understanding of HR software and/or people management systems, UKG/UltiPro preferred.
• Prior experience and/or knowledge in alternative education, special education or behavioral health programs highly preferred.
• History of success building credibility, effectively managing multiple projects and collaborating effectively across all organizational levels.
• Highly proficient in reading, writing, analyzing and interpreting detailed reports and business correspondence.
• Proven ability to manage complex and/or sensitive employee relations issues, maintaining confidentiality and objectivity.
• Proficiency in providing motivation and having critical conversations with employees and members of leadership that help them move toward realistic goals.
• Demonstrates self confidence, takes initiative and adapts easily to changing priorities or unforeseen circumstances.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

ChanceLight Behavioral Health, Therapy, & Education is the nation's leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives!

Learn more about our history, our mission and the program services we provide by visiting the link below:

• https://bit.ly/m/WorkWithPurpose

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment!

Your path to a truly rewarding career starts here - where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!

‖ Perks and Benefits Include:

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future- This Is Your Chance!

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!

Careers, With ChanceLight Work, With Purpose.

Copyright 2025 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight company *Benefit plans and eligibility requirements may vary based on role and employment status.