Senior Identity Access Administrator

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Senior Identity Access Administrator to be a part of making this happen.

Location

Based out of HQ - Eden Prairie, Minnesota, USA (Hybrid role, 3 days a week in office)

About the Role

The Senior Identity Access Administrator is responsible for managing user lifecycle in Okta and in various peripheral systems following compliance processes and maintaining a high standard of documentation. This role collaborates with business partners such Enterprise Identity, People Tech, and Product Operations to support their initiatives and ongoing operations from corporate Identity.

Responsibilities

• Work with other members of the IT team to ensure timely resolution of access requests.

• Interface with various departments to establish and document access profile standards.

• Manage identities, workflows, and integrations within Okta.

• Manage access to applications orchestrated through Okta.

• Build and document access profiles according to departmental, team, and organizational needs.

• Provide operational support for Tier 1 and serve as the primary resource for escalations.

• Ensure deliverables are completed within target timeframes and are consistently of high-quality.

• Design, implement, and maintain Okta Workflows to automate identity lifecycle processes and improve operational efficiency.

• Develop and manage integrations using REST APIs to support identity and access management functions across systems.

Who You Are

• Proficient in identity management concepts, access controls, role-based access control (RBAC), attribute-based access control (ABAC), Privileged Access Management (PAM), and entitlement management.

• Experience with at least one of the major IAM platforms: ForgeRock, Ping, Okta, SailPoint, Saviynt.

• Strong knowledge of IAM concepts, standards, and protocols, such as SAML, OAuth, LDAP, and RBAC.

• Hands-on experience with Okta Workflows for automating identity processes.

• Strong understanding of REST APIs, including experience integrating and managing identity-related APIs.

• Proficient in programming languages commonly used in IAM development, such as Java, Python, or C#.

• Familiarity with cloud based IAM solutions and integration with cloud services (e.g., AWS, Azure).

• Knowledge of systems security and troubleshooting.

• High attention to detail and the ability to see broader trends.

• Excellent communication and facilitation skills.

• Knowledge of user profiling techniques for efficient planning of on-boarding activities.

• Strong ability to problem solve.

• Solid understanding of triage methodology for user IT issues and ability to handle escalations.

Minimum Qualifications

• 5+ years of experience in IAM required.

• BS/BA in Computer Science, Engineering, or equivalent.

• Previous audit and compliance experience.

Preferred Qualifications

• 7+ years of experience in IAM preferred.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work- USA (2021-2024), Great Place to Work- Canada (2021-2024), Great Place to Work- UK (2024), and Kununu Top Company- Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Flexible time off and paid volunteer days

• RRSP and 401k match

• Training and career development programs

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services

• Robust Employee Assistance Program (EAP) with mental health services

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements

• Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.