Student Office Assistant -Theatre & Dance Pool

Job Description

40%- General Office & Reception Duties

• Answer phones and respond to general inquiries
• Photocopy and scan documents as needed
• Sort and distribute incoming mail
• Greet and assist students, faculty, staff, and visitors; provide directions and information

30%- Box Office Customer Service

• Sell tickets in person and over the phone
• Process payments and handle cash accurately
• Provide patrons with event information and resolve ticketing issues

20%- House Management

• Serve as house manager during Theatre & Dance productions
• Supervise and train volunteer ushers
• Assist professional staff with accessibility needs and ensure patron safety

10%- Other Duties as Assigned

• Support departmental activities and events as needed

Required Qualifications

• Strong customer service skills as evidenced in application materials or from previous work experience.

Preferred Qualifications

• Strong verbal and written communication skills as evidenced on application materials.
• Interest/experience in theatre, dance and/or other performing arts as evidenced on application materials.
• Retail or other sales experience as evidenced on application materials.
• Federal Work Study eligible preferred.

Position Requirements

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).