Patient Experience Representative-Medical Imaging (AS Needed)

Looking for a career where you love what you do and who you do it with? You're in the right place.

Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you've got what it takes to join our TIC team? Keep reading…

A day in the life…

Wondering what a day in the life of a Patient Experience Representative (PRN) in Medical Imaging at The Iowa Clinic might look like?

• Arrive at work in the morning - no night shifts here!
• This position is AS NEEDED to cover for our full-time staff while they are out, or extra coverage is needed
• Primarily based at our West Des Moines Medical Imaging location, providing coverage as needed to our other Medical Imaging clinics in Ankeny and Des Moines.
• Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
• Strives to create The Iowa Clinic Experience with each interaction.
• Leave in the evening - hooray for working standard clinic hours!

Qualifications

• High School diploma or equivalent required.
• No medical office experience necessary, we will train you!
• Highly motivated to work in a healthcare setting.

Bonus points if…

• You love exceeding people's expectations
• You enjoy having fun where you work
• Finding meaningful connections is what you live for

Know someone else who might be a great fit for this role? Share it with them!