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Manager

Nothing Bundt CakesBoca Raton, FL
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Job Description

Benefits:

  • 401(k)
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Responsibilities

  • Build effective relationships with associates, peers, and supervisors to develop a high-performing team.
  • Analyze reporting and business trends to make strategic decisions to drive results.
  • Consistently assess and provide ongoing performance feedback to all levels of team members.
  • Oversee daily operations, ensuring efficiency and adherence to company policies and procedures.
  • Create and implement employee development plans to encourage growth and performance improvement.
  • Manage inventory levels to optimize product availability and minimize waste.
  • Lead by example in delivering exceptional customer service and resolving customer concerns effectively.
  • Develop and execute action plans to meet and exceed operational goals.
  • Monitor compliance with food safety standards and regulations, ensuring proper handling, storage, and preparation of all products.
  • Uphold brand standards by maintaining a clean, organized, and visually appealing store environment.
  • Train and coach team members to consistently deliver high-quality products and services in line with the company's values and expectations.
  • Ensure all team members understand and comply with health, safety, and sanitation guidelines.

Qualifications

  • Minimum high school education or equivalent.
  • 2+ years of retail or equivalent management experience.
  • Strong verbal and written communication skills.
  • Proven ability to motivate, inspire, and lead a team in a fast-paced environment.
  • Exceptional problem-solving skills with a focus on achieving measurable results.
  • Proficiency in analyzing data and using insights to inform decision-making.
  • Familiarity with food safety regulations and best practices.
  • Serve Safe certification is preferred.