Lead Gift Shop Clerk

Essential Job Functions:

• Issue and account for uniforms.
• Maintain records of uniforms distributed and returned.
• Take inventory.
• Provide positive interaction with employees and guests on a daily basis.
• Utilize proper procedures and documentation for Gift Shop transactions.
• Ensure bank is counted and balanced.
• Supply guests with information on services available on property.
• Merchandising on retail floor; suggestive selling to guests.
• Receiving and inventory of merchandise including tagging, pricing and changing display of merchandise.
• Daily cleaning of retail floor and stock room.
• Answer phones and provide information or direct calls as appropriate.
• Assists with ordering & inventories of all merchandise and vending.
• Must have ability to obtain cash bank from vessel.
• Assist in recruiting, interviewing and hiring of new employees.
• Assist in developing and implementing training guidelines for employees.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

 

Other Job Functions: 

• Perform miscellaneous duties as assigned.

 

 

 

Job Qualifications:

• Experience Required: Cash handling experience and prior retail experience preferred.
• Education Required: High school diploma or equivalent preferred
• Skills, Knowledge and/or Abilities Required: Ability to communicate effectively with others; understand and comply with all company and departmental rules and regulations
• Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 3.
• Other Specialized Requirements: Must meet minimum standard of computer operations knowledge.