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Lead HVAC Service Technician
Serenity AirPuyallup, Washington
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Job Description
Benefits:
- Paid time off
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Training & development
- Vision insurance
- Opportunity for advancement
Serenity Air Inc is a growing HVAC company, a family-operated business that values our team members, excellent customer service and high quality work. We are looking to hire a positive, friendly, reliable, and detail-oriented person to join our team!
The Lead Service Technician reports to the Service Manager and is responsible for performing a range of HVAC jobs for the majority of residential and commercial customers.
Full-Time, Monday - Friday, 7am - 3:30pm, Typically no weekends, up to $100,000/yr+Pay Based on Experience, PTO, Paid Holidays, Medical
The Lead Service Technician reports to the Service Manager and is responsible for performing a range of HVAC jobs for the majority of residential and commercial customers.
Full-Time, Monday - Friday, 7am - 3:30pm, Typically no weekends, up to $100,000/yr+Pay Based on Experience, PTO, Paid Holidays, Medical
Benefits
- Paid Training
- Careers Advancement Opportunities
- Competitive Compensation
- Year-Round Work
- Spiffs, Rewards, Commission & Employee Contests
- Employee Tool Program
- Company Vehicle
- Paid Holidays
- Medical/Dental insurance opportunity
- PTO/Vacation time off
- Team Building Events
- Family Atmosphere
Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer while following Serenity Air's guidelines. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, team members and suppliers.
Representative duties include:
Representative duties include:
- Serving as a member of the Service Department which is organized to conduct HVACR servicing jobs promptly and efficiently.
- Performing routine HVAC service activities without direct oversight or on-site assistance.
- Conducting point-of-work sales of IAQ services, unit components, add-on units, and residential & commercial service contracts.
- Developing lead referrals for the sales staff.
- Conducting non-service work in support of the Service Manager and assist the Installation Departments, as assigned.
- Performing related duties as directed by the Service Manager.
Job Qualifications:
- High school graduate
- For a lead journeyman position - must be a graduate of a post-secondary HVAC program of instruction of two or more years in duration.
- One or more years of successful experience, either as a residential service, commercial service or installation technician.
- Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and team members of Serenity Air.
- Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in the state of WA.
- Interest and initiative in maintaining and advancing his or her HVAC skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
- Current WDL and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Serenity Air insurance carrier.
- Ability to pass a background check.
- Ability to pass a drug screening.
- Ability to work under pressures of time, weather, confined spaces, customer needs, and backlog constraints.
Compensation: $60,000.00 - $100,000.00 per year
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