
Customer Service Representative - H-1
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Job Description
Key Responsibilities:
Greet clients and pets warmly upon arrival.
Accurately input new client and pet information into the system.
Answer and direct phone calls professionally and efficiently.
Schedule appointments based on doctor availability.
Process payments and handle cash transactions accurately.
Assist with cleaning duties, including pet-related accidents.
Perform additional tasks as assigned to support hospital operations.
Qualifications:
High school diploma or equivalent.
Previous veterinary customer service experience preferred.
Comfortable working around animals of all sizes and temperaments.
Ability to stand for extended periods (up to 9 hours).
Able to lift at least 20 pounds.
Strong communication and multitasking skills.
Basic math skills and attention to detail.
Flexible schedule with availability to stay past scheduled shifts when needed.
We currently are open Monday, Tuesday, Thursday, Friday and Saturday. Closed Wednesday and Sunday. Saturdays are only 5 hours.
Work Environment:
Fast-paced, team-oriented veterinary hospital.
Frequent interaction with animals and pet owners.
Requires physical activity, including standing, lifting, and cleaning.
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
