Business Office Coordinator

Pay: $20.00 Hourly

Onsite: Blue Ash OH, EyeCare Partners

Job Summary

The Business Office Coordinator provides assistance with administrative functions for RCM such as: opening the mail, payer medical records requests, faxing, filing and scanning. This position is cross functional within internal RCM processes.

Duties and Responsibilities

• Processes medical records per payer requests
• Opens and distributes paper and lockbox mail
• Faxes information to internal and external entities
• Scans, organizes and/or files paper and electronic documents
• Supports RCM leadership for all RCM departments
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Education, Licensure & Certification Requirements

• High School Diploma or GED

Experience Requirements

• 1+ years' experience working in an office environment.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Previous RCM Accounts Receivable knowledge

Knowledge, Skills and Abilities Requirements

• Professional in appearance and actions
• Logical and Critical thinking skills
• Enjoys learning new technologies and systems
• Detail oriented, professional attitude, reliable
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Meets attendance and tardiness expectations
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and teammate support need

o Able to communicate effectively in English, both verbally and in writing

• Ability for basic to intermediate problem solving, including mathematics
• Intermediate computer operation

o Proficiency with Microsoft Excel, Word, and Outlook

• Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Location/Work Environment:

For on-site team members, work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards.

Exposure: Works in a normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.

Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to talk and listen.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

If you need assistance with this application, please contact (636) 227-2600

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly - only resumes submitted through this website will be considered.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.