Client Acquisition Coordinator
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Job Description
Rockstar is recruiting for a client that specializes in client acquisition and growth strategies. This client is dedicated to enhancing their outreach and engagement efforts through innovative approaches and effective communication.
The Client Acquisition Coordinator is responsible for managing and securing appointments with qualified leads. This includes engaging with prospects through various channels—such as phone, email, and event participation—ensuring their attendance at workshops, webinars, and seminars, and conducting follow-ups to secure additional appointments.
The role emphasizes consistent communication, effective lead nurturing, and accountability in meeting performance metrics to support the organization’s overall client acquisition and growth goals.
Key Responsibilities
1. Outbound Calls
- Complete a minimum of 50 outbound calls per day using RingCentral or Go High Level.
2. Appointment Management
- Schedule and confirm appointments with qualified leads.
- Accurately track appointment details in CRM and reporting systems.
- Optimize the show-up rate for appointments through effective communication and follow-up.
3. Event Coordination
- Collaborate with teams to drive attendance at workshops, webinars, and seminars.
- Support event follow-ups by engaging attendees and securing additional appointments.
4. Lead Nurturing
- Maintain consistent communication with leads to build trust and foster relationships.
5. Reporting and Analytics
- Prepare weekly and monthly reports on:
- Appointments set, kept, and qualified.
- Analyze data to identify trends, challenges, and opportunities for improvement.
- Submit a daily tracking report in the Sales Team Slack channel detailing:
- Number of Dials
- Number of Pick-ups
- Number of Appointments Set
- Number of Prospects/Clients
6. Innovation and Strategy
- Develop creative strategies to meet and exceed appointment-setting targets.
- Work closely with leadership to ensure alignment with organizational acquisition goals.
Compensation: $60,000 Base + Commissions