Senior Embedded QA Engineer
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Job Description
The Opportunity:
We're looking for a skilled Senior Embedded QA Engineer to play a crucial role in ensuring the stability and reliability of our software solutions. You will be responsible for validating the embedded software which powers our fleet of IoT devices covering millions of square feet of buildings. You will ensure customer units can be safely upgraded and downgraded, help troubleshoot device issues on behalf of our customers, and ensure it is easy to maintain and optimize their systems. This role not only involves typical QA functions like feature validation but also offers the opportunity to influence and enhance our fleet management operations directly with customers.
In this role you will:
- Conduct comprehensive testing to validate software robustness and build stability, ensuring safe over-the-air upgrade/downgrade operations across our fleet.
- Validate software features through meticulous testing to ensure they function correctly and meet specifications.
- Enhance QA processes, leveraging agile methodologies and continuous integration/continuous deployment (CI/CD) strategies.
- Document and report testing outcomes, providing insights into software quality and fleet management.
- Act as a technical liaison between development teams and customer support, assisting in the quick resolution of issues impacting users.
- Be a part of the customer support and fleet management team with a key part of your job being hands-on with customers.
The ideal candidate will have:
- 5+ years experience in Linux (or equivalent) Software QA including networking test/debug experience.
- Experience working in embedded systems with 100s of thousands of devices deployed.
- Experience with modern fleet management tools- AWS IOT, Log Management Systems, Open Telemetry Management.
- Strong communication skills to sync with internal and external customers.
- Strong writing skills; ability to craft clear and concise documentation.
- Ability to drive cross functional teams of peers to build complex systems and features.
- Preferred Certificates: (CCNA, CCNP, CompTIA Network+, and AWS Certified Advanced Networking- Specialty)
Job Compensation Range:
Salary Range: $130,000 - $140,000
Preferred Primary Location: San Francisco
This is a hybrid role that requires a minimum in office 4 days a week in office in SF: Monday, Tuesday, Thursday & Friday
#LI-Hybrid