Prevention Of Sexual Abuse / Performance Quality Improvement Compliance Manager

Position Summary

This is an exempt position that will oversee and guide the implementation and ongoing compliance with the Interim Final Rule on UC sexual abuse, sexual harassment and subsequent standards. Additionally, this position will also be responsible for conducting internal monitoring, evaluation, training, quality assurance, and assessment to identify areas in need of improvement. Responsibly for confidential and time sensitive information. Conduct trainings, select or develop training materials; maintain records on training program attendance, trainings offered, and evaluation measures. Incumbent in this position works in collaboration with the agency's Risk Management, Quality Assurance and Human Resources Departments. The program operates twenty-four hours a day, seven days a week, and activities completed in accordance with agency policy and procedures, Office of Refugee Resettlement (ORR), federal, state and local laws, accreditation standards, other regulatory guidelines and tenants of the Catholic Faith. Incumbent in this position demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Duties and Responsibilities:

Prevention of Sexual Abuse (PSA) Compliance:

• Act as the Prevention of Sexual Abuse Compliance Manager (PSA Compliance Manager) and is the liaison for the facility between ORR and the agency's Risk Management Department.
• Responsible for compliance with the Internal Final Rule (IFR) and related policies and must be current on all standards noted in the ORR PSA Policy, specifically, Section 4: Preventing, Detecting, and Responding to sexual abuse, inappropriate sexual behavior and sexual harassment, and all other relevant child welfare guidelines and regulations.
• Promptly respond to all ORR and PSA Compliance Coordinator's requests and is accountable for compliance issues at the facility.
• Assist in the formulation and implementation of policies and procedures as it relates to PSA compliance and make revisions as needed.
• Assist in the development and implementation of training that fulfill the required standards.
• Quarterly complies information about incidents and allegations about sexual abuse and sexual harassment as well as ongoing investigation and other pending cases.

Incident Management

• Ensure the program's incident reporting policies and strategies are in compliance with applicable regulations.
• Timely report, document and follow-up on incidences of child sexual abuse, inappropriate sexual behavior and sexual harassment to all regulatory bodies.
• May perform limited investigations as directed by Supervisor and approved by Risk Management.
• Work in collaboration with Risk Management to review incidents, documentations, and follow-ups to ensure compliance.

Compliance and Documentation

• Audit client's risk assessments to ensure proper procedures were followed.
• Ensure identified child victims and child perpetrators are referred for mental health and medical services, to include forensic medical exams.
• Assist with responding to corrective action plans and ensure appropriate actions are implemented.
• Weekly randomly audits 10% of case files and UAC portal for accuracy and report findings to supervisor.
• Work in collaboration with Quality Assurance to review monitoring reports and corrective action plans to ensure compliance.

Training and Development

• Responsible for facilitating/providing specialized training and/or ongoing training, support, and technical assistance to staff.
• Ensure all new hires receive pre-service orientation prior to contact with the minors.
• Provide initial program orientation training within the first two weeks of employment.
• Ensures all staff received 40 hours of training within the licensing year.
• Assess ongoing program challenges and provides training recommendations to Program Director.
• Ensure all staff receive refresher training annually and/or as needed.
• Ensure all staff receive refresher PSA training every 6 months.
• Act as a liaison between the program and the agency's Human Resources Department.
• Responsible for tracking all trainings received by staff in agency's database.

Risk Management and Quality Assurance:

• Perform PQI functions as assigned by Supervisor.
• Participate with ongoing safety inspections
• Participate monthly in the fire drill
• Timely and accurately submit Unusual Incident Reports and include all relevant documentation required by regulatory bodies.

Additional Duties:

• Participate in CCADM/ORR conference calls and webinars
• Participate in all trainings, in-services, and staff meetings as required by DCF, COA and ORR.
• Incumbent will comply with all policies, procedures and requirements necessary to perform the functions of this position.
• Perform other duties as assigned by supervisor.

Physical Demands:

• Ability to lift and carry up to 25 lbs.
• Ability to bend, stoop, stretch, squat, kneel, push, pull,
• On- call 24/7. Ability to work a flexible schedule including early mornings, late evenings and some weekends.

Educational & Experience Requirements:

• Bachelor's degree in Behavioral Sciences, Human Services, or Social Service field and; at least one year working with Child Welfare standards, best practices and compliance issues.
• Bilingual English/Spanish Required

Reporting to this position:

• N/A