Education Program Manager, Medicine

Position Summary

The Education Program Manager will serve as the administrative leader for one or more graduate medical education (GME) programs and partner with the program director in the operational and financial management of the program(s). This position requires a comprehensive and detailed understanding of national accreditation policies as well as a high degree of initiative and independent judgment. This person will develop, initiate and/or direct a wide range of programmatic activities including long- and short-term program planning, project development and management, recruiting, developing and updating policies, developing and implementing databases, communicating with faculty, fellows, residents, and medical students and managing internal and external program relations. The program administrator's role crosses many specialty areas including administrative, finance, human resources, and event planning to name a few. The position is essential in training program operations and is a primary resource for learners, faculty, and administrative staff. This position is a requirement of the accrediting agency, the Accreditation Council for Graduate Medical Education (ACGME). The incumbent may also be responsible for supervising office staff members who work in the training program office.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Administrative

• Executes institutional and/or program activities with a high degree of independence (e.g. educational events, training, recruitment, orientation, graduation, site visits, etc.).
• Partners with program directors concerning program management challenges and activities. Identifies and evaluates methods for improvement and makes recommendations to program leadership.
• Partners with program leadership in the development of program-level policies and provides copies of program-specific policies to the GME Office.

Clinical Experience and Educational Schedules

• Creates, monitors, and disseminates trainee schedules and manages those rotation schedules throughout the year (entering into residency management system, ensuring budget compliance, verifying required training goals are met, etc.).
• Monitors completion and compliance of work hour logs.
• Tracks moonlighting activities of trainees and ensures compliance with moonlighting policies.

Credentialing

• Provides accurate information about the physicians who trained in the program and is detail-oriented in the credentialing process.
• Drafts the "Verification of Training" forms.
• Drafts recommendation letters.

Evaluation

• Proficient with Residency Database Management system.
• Assists with the development of and ensures completion of formative, summative, semi-annual, and final evaluations of the trainees.
• Sets up and manages 360-degree evaluations.

Other duties include: Faculty, Finance, IT, Human Resources, Medical Students, Recruiting/Onboarding, Program Accreditation, Wellness, and Professional Development

Minimum Qualifications

Education

• An Associate's degree OR 5+ years of administrative support experience instead of a degree.

Experience

• A minimum of 3 years of office management or administrative experience

Physical Requirements

• Walk, bend, twist, and reach above the shoulder frequently in a clinical setting.
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.