Food Server

Duties & Responsibilities

• To be an Ambassador for Cove Communities and Creekfire at all times by choosing your attitude each day and committing to a culture of service, hospitality, and accountability.
• To treat all internal and external customers with respect, embrace your role as a problem solver who is committed to continual improvement, and exceed guest expectations by living Cove’s Core Values.
• Greets all guests in a professional and courteous manner.
• Provides a high level of service when assisting customers in ordering and delivering food orders according to established protocols.
• Coordinates and communicates any special dietary requirement of guests to the kitchen.
• Maintains a clean and sanitary work station.
• Develops and maintain friendly relationship with regular patrons of the restaurant.
• Coordinates with kitchen staff and customers and ensure timely delivery of all services.
• Works to meet revenue goals by establishing and maintaining a complete course of order to customers including salad, drinks and main course.
• Must be efficient in cash handling procedures, and maintain a working knowledge of the POS system and its functions including but not limited to credit card and gift card transactions.
• Makes sure that all daily revenue and server tip reports are reconciled and given to accounting at the end of every day.
• Ensures that checklists, requisitions and proper opening and closing functions are being completed each shift.
• All other duties as assigned.

Required Skills & Abilities

• Superior customer service skills; previous serving experience preferred
• ServSafe certification or willingness to obtain
• Must be able to lift fifty pounds on a regular basis and able to withstand long periods of time on your feet
• Ability to function well at a high pace, sometimes high-stress environment
• Comfortable effectively communicating with all levels of guests and staff
• Nights and weekend work required

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who:

• Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is a well-capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.