Office Manager
ServiceMaster RestoreWarner Robins, GA
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Job Description
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
Position Overview
The Office Manager will play a pivotal role in ensuring the smooth operation of our office and administrative functions. This position requires a proactive individual with strong QuickBooks proficiency who can manage daily operations, support field teams, and contribute to the company's overall efficiency and client satisfaction.
Job Responsibilities
Financial Management:
- Oversee accounts payable and receivable, ensuring timely invoicing and collections.
- Process payroll and manage employee benefits.
- Maintain accurate financial records using QuickBooks.
- Prepare financial reports and assist with budgeting.
- Reconcile bank statements and manage cash flow.
Administrative Oversight:
- Manage daily office functions, including scheduling, correspondence, and record-keeping.
- Coordinate appointments and job schedules for field technicians.
- Maintain organized filing systems and ensure compliance with company policies.
Customer Service:
- Serve as the primary point of contact for clients, addressing inquiries and ensuring satisfaction.
- Communicate with insurance adjusters to facilitate claims and ensure proper documentation.
Team Coordination:
- Collaborate with project managers and technicians to facilitate communication and project progression.
- Assist in hiring, training, and supervising office staff.
Job Requirements
- Proficiency in QuickBooks (Online) with at least 3-5 years of hands-on experience.
- Strong understanding of bookkeeping principles, including accounts payable/receivable, payroll processing, bank reconciliations, and financial reporting.
- Familiarity with job costing and Work-in-Progress (WIP) revenue recognition is beneficial.
- Skilled in Microsoft Office Suite, including Outlook, Word, and Excel.
- Experience with industry-specific software such as Xactimate, DASH, or proprietary CRM systems is a plus.
- Ability to adapt to new technologies and software platforms as needed.