Reliability Engineering Manager

We are building a team of trailblazers, who embody growth, impact, and excellence.

Job Description

Pinnacle is committed to building future leaders through a dedicated career program where you are in control of your own professional journey. Whether you are interested in project management, solving critical problems, or working directly with the customer to understand their specific needs, we have the resources and opportunities to help you reach your goals.

Pinnacle is focused on helping industrial facilities improve reliability performance, resulting in increased production, optimized spending, and improved process safety and environmental impact. We bridge the gap between data and reliability decisions by combining reliability engineering expertise with data science and technology. Pinnacle serves a variety of industries, including:
• Oil & Gas
• Food & Beverage
• Specialty & Petrochemical
• Pharmaceutical
• Mining
• Agriculture & Fertilizer
• Lumber
• Water & Wastewater

The Pinnacle Way is our framework for ensuring that each of our teams operates with excellence while we consistently meet customer needs and provide a world-class experience.

Why Advance Your Career at Pinnacle?
Career Growth: Pinnacle supports professional development with comprehensive onboarding, training, and leadership programs. Whether you are interested in project management, solving critical problems, or working directly with the customer, we have the resources and opportunities to help you achieve your goals.

Innovative Culture: We embrace curiosity, engagement, and a commitment to excellence in everything we do. Pinnacle is where reliability meets innovation, constantly exploring ways to redefine reliability in industries like Oil & Gas, Food & Beverage, Pharmaceutical, Mining, and more.

Work Environment: A collaborative, supportive work culture with strong team dynamics, open access to leadership, and fun workplace perks like quarterly fellowship events, family gatherings, a free premium coffee bar, and an on-site gym.

The Impact of a Site Reliability Partner:
As the Site Reliability Partner, you will be expected to make sure that the plant achieves excellence in reliability performance. This includes:
• Maintenance: Planned and unplanned maintenance management activities, planning/scheduling, and turnaround activities.
• Operations: IOW’s, operator rounds, operator driven reliability, and process/asset design optimization.
• Surveillance: Fixed equipment inspections, non-fixed health monitoring, PdM, and material/maintenance quality control.

It is expected that this role be the interface that facilitates Newton and the task optimization, evergreening, detailed analysis, and reporting that is driven by the Quantitative Reliability Optimization (QRO) holistic value-based approach. Growth in depth of maintenance, operations, and surveillance, while also growing to become a trusted advisor that delivers measured value to the customer will be essential.

Your Job Responsibilities:

• Support and attend maintenance planning sessions to optimize maintenance tasks
• Generate weekly surveillance schedule
• Support and attend MOC meetings to optimize improvements/changes
• Evaluate and improve capital and TAR plans
• Compare performance results with predictions and make improvements
• Perform and facilitate RCA’s on unexpected failures
• Maintain, improve, and evergreen Reliability programs (Newton, P&ID’s, CMMS and material management, IDMS, Machinery health, machine learning, operator rounds, IOW’s)
• Maintain reports and dashboards and present to customer
• Gather data/information to support reliability program as needs (field and in systems)
• Manage Pinnacle resources on site

Sporadic/Seasonal tasks:

• Attend and support PHA’s
• Perform TAR optimization and be part of TAR Team

Accountabilities/Results/Success:

• Maintaining and improving the QRO (Quantitative Reliability Optimization) program at the site
• Influencing the customer through data driven justifications to make better reliability decisions

Required Qualifications:  

• 6+ years’ experience in operating facility reliability
• Maintenance program management and execution
• MRO and spare parts management and optimization
• Inspection program management and execution
• Machinery health management and execution
• Building optimized, risk-based surveillance strategies
• Building optimized, risk-based asset maintenance strategies
• Implementing IOW’s and changes to operator rounds
• Experience working in the field (large industrial/complex facilities)
• Experience managing projects and leading teams
• Ability to relocate to customer site and perform various required tasks in the field
• Capable of influencing customers to improve their reliability programs
• Perform extended hours support to customer as needed during turnarounds

Preferred Qualifications/Software:

• Turnaround Optimization
• Code repair requirements
• Creation of maintenance routine duties
• Facilitated RCA’s at operating facilities
• Experienced in Surveillance and Operations
• Microsoft Office Suite
• SAP
• PCMS
• Machinery Health Management Systems
• PI
• HYSIS

Benefits:

The Complete You

• Health, vision, and dental insurance, life insurance, 401(k) matching, paid time off (PTO), nine paid holidays, 8 hours of volunteer paid time off (VPTO), and maternity and parental leave. 

Campus Perks

• Onsite gym with full amenities, walking workstations, free parking, mini mart/snack machines, gourmet coffee machines, multiple indoor and outdoor collaboration areas, huddle rooms, deep workspaces, and lactation facilities.

Company Celebrations 

• Quarterly town hall and fellowships, length of service awards where employees receive additional paid time off and bonuses to cover travel expenses for anniversary milestone trips (5, 10, and 15 years). 

Empowering You for Success

• Opportunity to participate in customer-focused project management groups (PODs) that help facilitate collaboration and project support, access to company technology stack of Microsoft Office 365 Suite and MS Teams, comprehensive onboarding, on-demand training, regular lunch and learns, supervisor and accountability training, leadership development programs, continuous learning opportunities, and more.

Working Environment 

• Conditions may include working inside and/or outside.  Prepare site, materials, and tools. Loading, unloading, assembly and disassembly of materials, tools, and equipment. May work in office environment or in plant around machinery with moving parts and moving objects.  Working near radiant and electrical energy.  Working closely with others or working alone.  Working at height, including drops below ground level. Working extended or irregular hours and travelling by all possible modes of transportation. May work in conjunction with customer representatives, inspectors, and other contractors.

Physical Job Requirements

• Ability to walk, stand, sit ,kneel, push ,stoop, crawl, twist, reach above the shoulder,  grasp, pull, bend repeatedly, climb stairs and ladders ,identify colors, hear with aid, see, write, count, read, speak, lift and carry up to 50 lbs., perceive depth, operate a motor vehicle and operate motor equipment.

Tools and PPE Requirements

• Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computer and related equipment, calculator, special instrumentation, hand tools, power tools, air tools, telephone, and automobile.  Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs.  Must abide by safety guidelines and regulations.

Limitations and Disclaimer

This job description describes the general job duties, accountabilities and physical requirements associates with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position.

The general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.

This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.

Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.

Visa Sponsorship: Employment eligibility to work with Pinnacle in the U.S. is required. This employer will not sponsor any applicants for the following work visa in this job category:  H-1B - Cap Subject (Change of Status or Consular Notification).  Note that an H-1B Change of Employer is generally not considered to be Cap Subject.

Pinnacle participates in E-Verify, a federal government system used to verify employment authorization and social security number of each new employee.