Exhibitor Relations Associate

ABOUT NCM:

We are the country's largest, most innovative cinema advertising platform whose mission is to unite brands with our young, diverse audience through the power of movies and pop culture. Hundreds of millions of moviegoers watch The Noovie Show each year, which airs in movie theaters nationwide prior to the trailers and feature film. NCM offers advertisers incredible reach with unrivaled engagement, making cinema a premium destination for advertisers. We're a dynamic, fast-moving company focused on enhancing the moviegoing experience while developing creative ways for brands to connect with our hard-to-reach audience.

We're committed to diversity, inclusion, and belonging, and strive to create a culture that leans into innovation, collaboration, accountability, honor, and perseverance. We're obsessed with the movies, client solutions, and having fun while we work. If that sounds like a great sequel to your career's story, check us out at NCM.com/careers.

POSITION SUMMARY:

The Exhibitor Relations Associate is an integral part of the team who will focus on supporting all NCM services provided to exhibitor partners as well as maintaining internal data and systems. This position will be both internally and externally facing, including but not limited to exhibitor customer service, advertising client program execution, and theatre issue resolution. This position is expected to communicate professionally with varying levels within organizations and effectively resolve issues via phone, email and when possible, in person. Some travel to industry meetings and trade shows.

ESSENTIAL FUNCTIONS: Essential duties and responsibilities may include, but are not limited to, the following:

• Support exhibitor accounts and Sr. Exhibitor Relations Manager with reporting theatre data, advertising compliance, NCM system issues and other day-to-day needs.
• Responsible for tracking and recording key data sets in NCM systems.
• Responsible for using PowerBI to report on key affiliate metrics and data. (PowerBi)
• Maintenance of Exhibitor Relations dataset and functional theatre list (AA)
• Management of technical attendance feed data (MDS)
• Coordinate monthly affiliate screen fee payments for all exhibitors (DSUF)
• Document and evaluate current task processes and provide suggestions for further innovation and efficiency.
• Maintain department budget
• Invoicing, pacing, reporting
• Works closely in support of NCM CEC requests for escalation with the goal of trouble shooting in real time.
• Resolve instances of non-compliant advertising and marketing programs.
• Assist with resolving theatre issues with NCM ad clients, equipment, and customer service concerns regarding the advertising pre-show.
• Annual industry meeting and trade show calendar management (planning/scheduling/coordination) working within established budgets

QUALIFICATIONS:

Knowledge/Skills/Abilities:

• Strong interpersonal skills with ability to build relationships
• Excellent communication skills, both written and verbal
• Ability to execute strategies and negotiate business alliances.
• Ability to multitask and work effectively in a fast-paced team environment.
• Strong sense of urgency in accomplishing goals
• Critical thinking/problem solving acumen
• Experience with PowerBI or other similar reporting or data modeling tools
• Proficiency with Microsoft Office Suite and adaptability to internal systems

Experience and Training:

Any combination of the following experience and training (designated as required and/or preferred) that would provide the required knowledge and abilities is qualifying.

Experience: 1-3 years of increasingly responsible and related experience in customer service or similar field.

Education: College degree in a related field, or equivalent experience.

Licensure / Certification: n/a

WORKING CONDITIONS

Work Conditions:

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Periodic travel to industry meetings and trade shows.

Physical Conditions:

Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time, lifting up to 20 lbs, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request an accommodation, please contact Human Resources Department at (303) 792-8899 or email: HR@ncm.com.

Out-of-market applicants are welcome. Please be advised that NCM does not pay any relocation expenses

SALARY RANGE & BENEFIT OPTIONS FOR COLORADO APPLICANTS:

Salary: Base Salary of approximately $49,000 - $59,000 annually plus bonus - compensation is commensurate with skills & experience.

Benefits Options:

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) Retirement Plan
• Life & Accidental Death & Dismemberment Insurance
• Short and Long-Term Disability Insurance
• Paid Holidays
• Paid Leave (vacation, personal days and sick)
• Commuter benefits
• Pet insurance

This information is provided as the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

NOTICE TO CALIFORNIA APPLICANTS: For details about the Personal Information We may receive in connection with your application with and/or employment with National CineMedia and your rights regarding that Personal Information, please see our Employee / Officer / Director / Owner / Applicant / Independent Contractor Privacy Policy For California Residents at www.noovie.com/privacy.