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Installation Manager
Bath Concepts Independent DealersPortland, OR
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Job Description
Installation Manager – Bath & Shower Remodeling
📍 Portland, OR & Surrounding Areas
Five Star Bath Solutions of Portland is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we’ve earned an exceptional reputation for quality craftsmanship in bath and shower systems—and we bring that same standard to every product we offer.
About the Role:
We’re looking for an experienced Installation Manager to lead our installation operations in the Portland area. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who’s ready to manage a dynamic team and ensure exceptional customer experiences from start to finish. Initially this role will be a working Installation Manager with the ability to earn extra income from installing bath systems.
Key Responsibilities:
• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time-off requests
• Maintain accurate records of timesheets, receipts, and job completions
• Install products according to company standards and client specifications
What We’re Looking For:
• 5+ years of installation or construction experience
• Background in acrylic bath systems
• Plumbing knowledge (highly preferred)
• Proven leadership and team management skills
• Quality assurance and customer service experience
• Valid driver’s license and clean driving record
Compensation & Benefits:
• Competitive salary commensurate with experience
• 401(k)
• Paid vacation and sick time
• Supportive and professional work environment
• Professional development opportunities for long-term career growth with a growing company
Join Us!
If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we’d love to hear from you!
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