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Youth Sports Program & Facility Manager

Lil' KickersPortland, Oregon

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Job Description

Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
Employee Benefits:
  • League Team Credit (eligible after probationary period)
  • Free Membership
  • Employee Discounts on programming
  • Competitive Wages
  • Flexible scheduling
  • Concession discounts
  • Tips
 
Company Overview:
Portland Indoor Soccer (https://pdxindoorsoccer.com/) is an Indoor Sports Arenas that run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to adults. 
 
Job Summary:
This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Managers also handle customers’ food & beverage requests. We are specifically looking for applicants to manage our facilites on weekend mornings during our Lil' Kickers classes.
 
Duties & Responsibilities:
  • Customer service i.e. checking people in, printing player cards, taking registration and drop in payments and answering questions
  • Attend pre-class Lil' Kickers meetings and trainings, and complete Lil' Kickers program knowledge online trainings
  • Professional telecommunications etiquette when on the phone with customers
  • Assisting with sales of programming and customer memberships
  • Troubleshooting customer questions and inquiries regarding their program of interest
  • Understanding and proper use of our scheduling system (Daysmart Recreation)
  • General facility upkeep and minor maintenance
  • Proper food & beverage handling, product knowledge, serving and performing accurate transactions
  • Managing snack shack appearance with stocking, facing and rotation of inventory
  • Performing proper cash handling and credit/debit transactions
  • Enforce safety standards
 
Qualifications:
  • Great customer service skills, at least one year experience in customer service a plus
  • Authorized to work in the United States
  • Oregon food handlers and Alcohol Service Permit
  • 18 years or older
  • ***weekend availability (Saturday and Sunday 7:30am-1:00pm)
 
Preferred Skills:
  • Team player and strives to be as proactive as possible
  • Detailed-oriented and able to multitask and manage time effectively
  • Ability to build rapport with all customers & families who come into our facility
 
 
Compensation: $17.00 - $20.00 per hour




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