Business Operations Associate

Who we are: Access Analytix is a technology-driven investment and trading firm. With a focus on technological innovation and operational excellence, we implement innovative investment strategies in the dynamic secondary markets of live event tickets. We are guided by our core values – Winning Mindset, Execution-Oriented, Ownership, Continuous Improvement, and being Data-Driven. At Access Analytix, we're inviting you to be part of a team that's reimagining investment in live events.

Job Description: As a Business Operations Associate at Access Analytix, you'll play a pivotal role in maintaining our e-commerce operations. Your primary focus will be managing ticket inventory and sales within our internal point of sale system, ensuring real-time accuracy of e-commerce transactions. Additionally, you'll actively contribute to sales operations, inventory management, reconciliations, and various operational projects. This dynamic role in a fast-evolving industry demands problem solving, attention to detail, decisive decision-making, and a passion for continuous learning.

Responsibilities:

Inventory Management: Ensure prompt processing and cataloging of inventory to meet tight operational deadlines.

Project Management: Lead and manage inventory-related projects as needed to drive continuous improvement.

Performance Optimization: Identify and implement process improvements to enhance overall inventory performance.

Inventory Accuracy and Compliance: Conduct regular audits to ensure precision and adherence to company policies and procedures.

Metric Tracking: Maintain inventory-related metrics and Key Performance Indicators (KPIs) for effective performance monitoring.

End-to-End Oversight: Oversee end-to-end order fulfillment, from receiving acquisition tickets to ensuring accurate and timely delivery to customers or internal systems.

System Implementation: Assist in implementing and testing new fulfillment systems or process updates.

Customer and Team Collaboration: Coordinate with remote teams and external partners to resolve fulfillment issues and ensure smooth operations.

Requirements

• Schedule: Tuesday - Saturday (8:30 - 5:30)
• Experience Requirement: Minimum of 1 year preferred of work experience in a fast-paced environment.
• Educational Qualification: Bachelor’s Degree
• Computer Proficiency: Strong proficiency in Microsoft Excel and the ability to quickly learn and adapt to new inventory or fulfillment software.
• Flexible Schedule: Accommodating evenings and weekends during busy times
• Organizational Excellence: Highly organized with exceptional attention to detail, capable of prioritizing tasks and meeting deadlines in a fast-paced environment.
• Urgency and Precision: Sense of urgency coupled with an intrinsic desire to complete tasks with 100% accuracy and efficiency.

Benefits

This full-time position offers a competitive annual salary of $50,000 - $70,000, complemented by performance-based bonuses. Employees enjoy a comprehensive benefits package that includes health insurance, dental insurance and vision insurance.