
eCommerce Shipping Clerk
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Job Description
Process and fulfill eCommerce orders with accuracy and efficiency while managing both traditional shipping operations and digital order management systems. Ensure seamless order completion from warehouse to customer delivery while maintaining compliance with shipping regulations and quality standards.
Responsibilities:
- Enter and process eCommerce orders using a warehouse management system (WMS) and RF scanners/tablets.
- Verify order completeness in shipping transaction screens and cross-reference with the digital picking list.
- Print summary sheets of LPNs (License Plate Numbers) and verify all items are present at dock locations
- Combine LPNs when necessary and ensure all items are assigned to the correct delivery numbers.
- Close completed orders in the Oracle system, ensuring accuracy between digital records and physical shipments
- Process online customer orders through integrated eCommerce platforms
- Coordinate with picking teams to ensure proper selection of finished goods per digital order specifications
- Monitor the eCommerce order queue and prioritize based on customer timeframes and shipping deadlines
- Track order accuracy and identify discrepancies between system records and physical inventory
- Generate reports for the eCommerce Daily Dashboard on shipping efficiency and order completion rates
- Verify routing information and assign appropriate pro numbers to match designated carriers
- Ensure compliance with shipping regulations, customs requirements, and carrier specifications
- Coordinate with internal logistics teams and external shipping partners for timely deliveries
- Maintain optimal shipping costs by selecting proper carriers, shipping methods, and packaging efficiencies
- Document shipment details, including the number of skids, bundles, and loose items, in system comments
- Implement quality control measures to minimize order errors and customer returns
- Maintain accurate documentation and filing systems for all shipping records
- Monitor key performance indicators (KPIs), including order accuracy, fulfillment speed, and shipping costs
- Process damaged goods accurately and coordinate with appropriate teams for resolution
- Maintain a clean and organized workstation per 5S standards (subject to audit)
- Assist adjacent eCommerce roles during peak periods or staffing shortages
- Provide input on process improvements to enhance operational efficiency
- Support continuous training initiatives for warehouse and shipping processes
- Communicate professionally with team members and report abnormal conditions to supervisors
Minimum Qualifications:
- Ability to stand for 10-hour shifts
- Lift, push, and pull up to 50 pounds
- Good vision and ability to read documents, digital screens, and product labels
- Manual dexterity for operating RF scanners, tablets, and computer systems
- Basic Math Skills: Adding, subtracting, multiplying, and dividing for inventory calculations and shipping documentation
- Reading Comprehension: Ability to interpret shipping documents, digital order information, and system prompts
- Written Communication: Complete daily production records and shipping documentation accurately
- Verbal Communication: Transfer information about problems, receive work assignments, and coordinate with team members
- Computer Skills: Operate tablets, RF scanners, WMS systems, and Oracle shipping transactions
- Hand/Eye Coordination: Efficiently operate scanning equipment and navigate digital interfaces
- Problem-Solving: Work independently with minimal supervision and multitask effectively
Equipment Used and Needed:
- Safety shoes (required PPE)
- Pallet jack
- RF scanners and tablets
- Computer workstation
- Warehouse Management System (WMS)
- Oracle shipping system
Schedule
- Monday through Friday
- Hours: 3:00 PM - 11:30 PM
Work Environment
- Indoor warehouse setting
- Non-climate-controlled environment
- Fast-paced, team-oriented atmosphere
What We Offer:
- Stable work schedule
- Team-oriented environment
- Opportunity for growth
- Training provided
Benefits:
M-D Building Products, Inc offers a benefits package that includes Medical, Dental, Vision, On-Site Clinic, Voluntary Life Insurance, Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts, Dependent Care Flexible Spending Account, Short-Term and Long-Term Disability, 401(K) with Company Match, Paid Time Off, Tuition Reimbursement, Education & Development, Mental Wellness (Employee Assistance Program), and Voluntary Benefits including Accident, Critical Illness and Hospital Indemnity Insurance.
M-D Building Products, Inc. provides equal employment opportunities for all current employees and applicants. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Location: Oklahoma City, OK
Please submit a complete application detailing any relevant experience. If you're new to warehouse work, highlight any transferable skills and your willingness to learn. We value attention to detail in the application process as it reflects the precision required in this role.
Physical demands include continuous standing and walking, as well as intermittent bending, twisting, reaching, lifting, and carrying. There are also occasional activities such as climbing, crouching, and lowering.