Diesel Service Technician

essential functions:

• Troubleshoot, maintain, and repair of refrigeration units and auxiliary power units
• Diagnose, repair, adjust, and modify all components
• Positively interface with Service Writers, leadership team, the parts department, drivers, vendors, and customers
• Keep paperwork updated and submitted upon completion
• Communicate effectively with customers
• Maintain a high level of cleanliness
• Meet and maintain labor efficiency goals
• Meet requirements for certifications

COMPANY-WIDE EXPECTATIONS:

• Remain drug and alcohol free while on Company premises and within the scope of duty
• Understand and comply with all Sanco Enterprises policies and procedures
• Observe safety and security policies and procedures and use equipment and materials accordingly
• Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means

CORE COMPETENCIES:

• Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains necessary communication
• Interpersonal Skills – maintains open communication with fellow employees, supervision, and management, remains open to others’ ideas, and exhibits willingness to try new things
• Planning/Organizing – prioritizes and plans work activities and uses time efficiently
• Quality Control – demonstrates accuracy and thoroughness and monitors own work to ensure quality
• Adaptability – adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
• Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Professionalism – maintains a professional appearance and attitude at all times

knowledge, education and/or experience:

• Requires a high school diploma or general education diploma (GED)
• Diesel engine experience
• Technical degree or certification is a plus

skills:

• Written and verbal communication skills
• Microsoft Office skills

abilities:

• Work with diagnostic computers for troubleshooting and repairs
• Use computers for web-based training and work order system
• Work independently in a field service environment while displaying a professional and confident relationship with the customer
• Exhibit a strong mechanical aptitude
• Possess a clean driving record
• Pass a DOT approved physical

working conditions:

• Exposure to varying weather-related temperatures (both inside and outside)
• Frequently works on scaffolding
• Moderate exposure to confined spaces, moving objects, and mechanical parts
• Moderate exposure to chemicals and fumes
• Moderate noise level

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