Security Guard Per Diem

We're seeking a dependable Per Diem Security Guard to help maintain a safe, welcoming environment for residents, guests, and staff. This role includes monitoring building security, responding to emergencies, managing the reception desk and switchboard, and supporting daily campus operations. Ideal candidates are professional, detail-oriented, and comfortable with both administrative and security responsibilities. Join our team and make a meaningful impact-apply today!

Summary of Responsibilities:

The Security Guard serves as a liaison between residents, families, guests, and staff. The Security Guard is responsible for the switchboard, reception desk activities, and initiating response to facility and resident emergencies. They assist in ensuring a safe environment for residents, guests and employees by monitoring both interior and exterior areas of campus and buildings. They protect the privacy and confidentiality of all residents and co-workers.

The content of this job description is intended to describe the general nature and level of work expectations performed by incumbents in this classification. All activities are completed in accord with the Core Focus, 10-Year Target, Core Values of the Company, following all policies, procedures, Equal Employment Opportunity laws, confidentiality, and other Federal, State and Local laws and regulations, as appropriate.

Essential Functions/Duties:

• Adequately and accurately records the happenings from their shift onto the shift report sheet and transfers the appropriate information during change of shift.
• Checks emails on every shift and responds accordingly.
• Records information in the online resident database to ensure those working in other departments and on different shifts have needed information to provide the best quality of care and service to the residents.
• Answers the switchboard/multi-line telephone system promptly and in a professional and courteous manner. Identifies the needs of the caller and handles the call effectively and in an efficient manner.
• Delivers internal mail to villas as per procedure.
• Delivers to-go meals to villa residents if requested.
• Accepts, logs, and accurately distributes prescription medications to Residential Living residents.
• Accepts, logs, and accurately distributes packages and deliveries (i.e. flowers, dry cleaning, etc.) for residents and employees.
• Participates in department meetings and trainings.
• Conducts exterior patrols and inspects buildings, equipment, and access points to ensure the safety and security of residents, guests, and employees.
• Controls traffic/parking by directing drivers during large campus events.
• Prevents losses and damage and reports irregularities/safety concerns.
• Reports hazardous conditions resulting from inclement weather to the Grounds Department personnel.
• Monitors life safety monitoring equipment/panels (i.e. emergency alarm panels, villa alarm panels, security monitors, cameras, etc.) and responds accordingly.
• Responds to emergency alarms/ telephone calls or incidents. Accurately documents and maintains a log of emergency alarms/telephone calls or incidents. Escorts ambulances to the proper entrance door and residence for resident pickup.
• Understands how to locate and read Safety Data Sheets. Assist in maintaining current Safety Data Sheet Manuals when requested.
• Conducts and documents fire drills in accordance with regulatory requirements, policy/procedure/protocol.
• Accurately maintains a key log and records use of each key.
• Reports missing keys to the Resident and Community Safety Lead promptly.
• Reports safety concerns to the Facilities Director, Resident and Community Safety Lead, or affected Department and notifies the Facilities Director if a repair/remedy is needed.
• Monitors radio and Relay conversations and responds accordingly.

Other Duties:

As assigned by management

• Essential functions are not intended to be an exhaustive list of all position duties required and performed by the incumbent in the role. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Required Skills/Abilities:

Excellent Customer Service and Communications Skills

• Excellent Interpersonal Skills
• Possesses excellent organizational skills
• Demonstrates good judgment and draws sound conclusions
• Remains calm in all situations and demonstrates problem solving abilities
• Maintains a high degree of confidentiality without compromise
• Microsoft Office products, general computer knowledge.