Healthcare Operations Executive

Overview

Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics.

Care Logistics is a subsidiary of Jackson Healthcare, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

POSITION OVERVIEW:

Care Logistics is seeking a dynamic and experienced Healthcare Operations Executive to lead large-scale, enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for driving the successful delivery of complex projects - including clinical, operational, and digital systems - from strategy through execution, with a focus on business outcomes, stakeholder engagement, and long-term sustainability. This high-impact, client-facing role is ideal for a senior healthcare executive with deep operational and strategic experience, who thrives in dynamic environments and excels at guiding organizations through large-scale change.

ESSENTIAL RESPONSIBILITIES:

• Provide executive leadership for enterprise-level engagements to improve patient care, operational efficiency and technology adoption.
• Partner with and build strong, trust-based relationships with senior stakeholders (C-suite, clinical, IT, operations) to align implementation strategies with organizational goals and desired financial return on investment.
• Lead multi-disciplinary teams, consisting of both client and company resources, across functional areas, including project management, change management, operations, clinical informatics, and technology.
• Serve as a strategic advisor and change leader, fostering cross-functional collaboration and executive alignment.
• Assess the internal political landscape of client organizations and adjust engagement strategies to navigate power dynamics, build consensus, and avoid implementation barriers.
• Facilitate executive steering committees and provide real-time insight and course correction recommendations.
• Identify unmet needs, workflow gaps, and emerging client pain points, and to communicate those insights to internal product or innovation teams to inform solution development.
• Cultivate a culture of accountability, continuous improvement, and customer-focused delivery.
• Travel to client locations to deliver on implementation activities

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor's degree in Nursing, Healthcare Administration, or related field required
• 10+ years of progressive leadership experience in healthcare delivery systems, health plans, or health IT organizations.
• Excellent communication, negotiation, and stakeholder management skills.
• Proven track record of managing multi-million-dollar projects and large, cross-functional teams and executive stakeholders
• Deep knowledge of healthcare operations, clinical workflows, and regulatory landscape.
• Strong consulting acumen: client relationship management, engagement delivery, and executive facilitation.
• Fluency with all Microsoft Office products, including Outlook, PowerPoint, Word, Excel skills

PREFERRED

• Master's degree in Nursing, Healthcare Administration, or a related field
• Experience with EHR systems (e.g., Epic, Cerner, Meditech).
• Consulting background with client-facing responsibilities.

KNOWLEDGE, SKILLS, AND ABILITIES:

Adaptability:

• Ability to embrace change and shift focus when unexpected work arises.

Time Management:

• Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.

Customer Service:

• Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 30-60% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

DISCLOSURES

SMOKING:

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

DRUG TESTING:

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

EEO Statement Requirements:

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.