Treatment Coordinator - Westrock Orthodontics
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Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
At Westrock Orthodontics, we believe every smile tells a story and we're looking for a Treatment Coordinator to help patients start theirs. From the first call to treatment day, you'll guide patients through the process with confidence, compassion, and clarity. It's fun to work in a company where people truly BELIEVE in what they're doing - JOIN US!
Why Join Rock Dental Brands?
A Fun, Collaborative Culture
Competitive Pay
Comprehensive Benefits
Flexible Health Insurance Options
401(k) with Company Match
Paid Time Off
Career Growth Opportunities
Help Patients Start Life-Changing Treatment
And More!
What You'll Do
Lead New Patient Journeys: Make welcome calls, confirm insurance, build rapport, and guide families through their first visit.
Coordinate Treatment Plans: Ensure all records are complete and accurate, present financial options clearly, and support same-day treatment starts.
Manage Patient Follow-Ups: Own pending and observation lists, fill appointment gaps, and re-engage patients in their treatment plans.
Deliver Financial Presentations: Present and explain payment options, answer questions, and help patients feel confident in their investment.
Promote the Practice: Build strong community relationships with referring doctors, schools, and partners, and encourage word-of-mouth referrals through a positive patient experience.
Preferred Qualifications
1+ years in a dental, orthodontic, or healthcare front office, receptionist or treatment coordination role.
A high school diploma or equivalent is required; postsecondary education or dental/medical office training is a plus.
Dental Assistant certification, CPR certification, or equivalent credentials.
Why Westrock Orthodontics?
At Westrock Orthodontics, we do more than straighten teeth-we help people smile with confidence. As part of Rock Dental Brands, you'll be part of a passionate, patient-centered organization that values your ideas and empowers you to grow. Join us and be the reason someone smiles brighter every day.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.