Account Manager

Join ServiceMaster and become an Employee-Owner!

Greetings from ServiceMaster Clean Services!

We are a recognized leader in disaster restoration and cleaning services with locations in California, New

Mexico, Nevada and Virginia. Our growing team consists of detail-oriented professionals and dedicated

responders supporting homeowners, businesses, and commercial buildings facing water, fire, and smoke

damage. We show a deep level of care for our clients and teams as an employee-owned company,

meaning the success of ServiceMaster Clean benefits everyone. Explore job openings with our

knowledgeable, friendly, and hard-working team today!

The Account Manager is responsible for a group of accounts within ServiceMaster Clean services. The

Account Manager will oversee day to day facilities services provided at all current and new accounts

within area of responsibility.

Responsibilities:

• Conduct daily and nightly site/building inspections to assess technical skill levels, production rates and quality of service
• Monitor, evaluate and manage cost and budget of materials. Oversee and monitor chemical and paper inventory for all locations within territory
• Develops effective working relationships with all clients/customers and address any issues and concerns in a timely manner
• Support, mentor, and supervise all onsite employees and supervisors
• Evaluate work performance of all direct reports annually and prepare career development paths for employees seeking opportunities for advancement
• Monitor and review timesheets for accuracy and completion
• Oversee and monitor technical training of employees
• Schedule and dispatch to ensure daily coverage
• Monitor, evaluate and implement safety policies, procedures, and communications for all personnel
• Monitors all workers compensation activities within area of operations and working in conjunction with Safety and Human Resources
• Perform special assignments as needed or requested by Branch Manager or Senior Leadership

Requirements:

• 1-3+ years of experience in Management/Operations preferably within hospitality, construction, restoration, or janitorial environments
• Previous technical knowledge and skills in facilities services industry
• Strong customer service and problem solving skills
• Excellent oral and written and communication skills
• Strong technical/computer skills with experience in Microsoft Office Suite
• Flexibility with regard to schedule and ability to travel locally within Albuquerque vicinity

Perks We Offer:

• Various benefits plans as well as paid sick time, holidays and vacation time depending on your hiring status
• Ability to participate in our employer-stock ownership plan (ESOP)! Every vested full-time permanent employee becomes an employee-owner with a company-paid retirement fund. Why pay into a retirement account, when you don't have to?