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PLG Product Marketer & Partnership

Retell AIRedwood City, California

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Job Description

About Retell AI

Retell is redefining call centers. Our ultra-realistic AI voice agents help businesses automate phone conversations that sound indistinguishably human. In just 17 months, we’ve scaled to 2,500+ customers—including multiple Fortune 500s—and grown to $17M+ in ARR. Backed by Jack Altman, Y Combinator, and the founders of Box, Runway, and Cresta, we’re building the next great platform company.

The Role

We’re looking for a hands-on Product Marketing Manager to lead all PLG (product-led growth) marketing efforts. This includes launching new features, educating users, and driving self-serve adoption across the funnel. You’ll partner closely with product, design, and growth to shape our narrative, tell compelling stories, and scale user engagement through content, onboarding, and community.

What You’ll Do

  • Launch New Features: Plan and execute product launches across in-app, email, website, and social channels.

  • Own Product Messaging: Craft clear, compelling positioning that resonates with technical and non-technical buyers.

  • Drive User Education: Build tutorials, templates, and onboarding content—including initiatives like “Retell University.”

  • Grow Agency Partnerships: Manage and expand our partner marketing with AI solution agencies.

  • Lead Integration Marketing: Collaborate with CRM and platform partners to co-market integrations and drive adoption.

  • Create Content: Produce tutorial videos, walkthroughs, and high-converting marketing assets.

  • Track and Optimize: Define KPIs, measure impact, and iterate based on results.

  • Partner with Product: Influence roadmap with market insights and user feedback.

You Might Be a Fit If You…

  • Have 3–7 years of experience in product marketing, ideally in SaaS or AI

  • Have launched and scaled multiple features or products with measurable success

  • Can translate complex tech into simple, compelling user stories

  • Are an exceptional communicator and cross-functional collaborator

  • Thrive in fast-moving, ambiguous startup environments

  • Are scrappy, resourceful, and energized by owning outcomes

  • Have strong instincts for storytelling, UX, and content design

Bonus Points

  • Experience with video content, tutorials, or basic editing

  • Background as a founding PMM or early-stage team member

  • You’re AI-native and love automating your workflow

Why Join Retell

  • You’ll be building a category, not just filling in a role

  • Work with a tight-knit team of builders obsessed with shipping real value

  • Have direct impact on revenue and brand narrative

  • Competitive compensation, early equity, and a front-row seat to the AI voice revolution

Learn More

Retell AI makes voice agent automation customizable and code-free with GPT-4o

Join Retell AI to shape the future of voice automation, crafting an iconic brand that redefines AI-driven communication.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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