Post Placement Coordinator

Position Summary

Maintain on-going contact with CareerCompass clients that have been referred to CareerAdvance, Alternative Engagement (education, internship, community service) or other HRA Programs/services. Assist Internship and Placement Coordinator with tracking employed CareerCompass clients through the 30-day, 180-day and 365-day employment milestones. Identify any personal and social problems that may arise during employment or service placement and make appropriate referrals to assist the client. Meet with clients for 6-month and 1-year reassessment appointments as scheduled by HRA.

Essential Functions

• Conduct regular outreach to clients that have been referred into Alternative Engagement, Internship, Community Service, and Career Advance, in an effort to consistently track and document their progress on goals as outlined in their CareerCompass Employment Plan (EP) and Individual Service Plan (ISP).
• For all clients referred to Alternative Engagement for enrollment, conduct a weekly follow up to maintain updates on their enrollment status, and upon acceptance to the engagement meet with client to update the Alternative Engagement assignment in NYCWAY. The goal is to maintain a minimum 50% conversion rate from AE referral to AE assignment.
• Carefully review case notes, NYCWAY action inquiry, employment plan (EP) and individual service plan (ISP) for all clients prior to initiating outreach to inform the follow-up discussion.
• Conduct regular outreach and service coordination with Career Service Coordinators, Alternative Engagement partners, CareerAdvance, and other HRA Programs/services staff to obtain accurate updates on client progress. Carefully track client education and training outcomes on a monthly basis.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.
• Conduct intake with all clients who report to orientation with Full Time Employment, obtain employment verification, enter FIA within 7 days of program start and follow up and track clients through the 30-day, 180-day and 365-day employment milestones.
• Conduct re-assessment appointment with clients who are referred by HRA for 6-month reassessment and 1-year reassessment, update the Employment Plan and Individual Service Plan during these appointments
• Maintain on-going contact with those participants in an effort to identify any personal and social problems that may arise during employment and make appropriate referrals for the resolution.
• Attend and participate in meetings, staff development sessions and in-service training as assigned.
• Performs other duties as assigned.

Knowledge, Education & Experience

• Formal Education: High school diploma or equivalent required. Bachelor's degree in social services, vocational rehabilitation or related field is preferred.
• Experience 3 Years
• Experience with outreach and case management highly preferred.
• Bilingual English/Spanish is a plus.
• Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required; public assistance population preferred; working in employment services or in social service-related field
• Excellent verbal and written communication, and organization skills.
• Ability to work a flexible schedule and to travel to various locations to carry out assigned duties.
• Effective problem solving and interpersonal skills.

Salary: $45,000/year

Schedule: 4 days on site, 1 day remote after completion of training period

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.