Insurance Customer Service Representative
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Job Description
Join a well-established insurance agency with over 20 years of success and stability! We’re a busy, high-performing team with locations in Clawson and Rochester, seeking a motivated and experienced insurance professional to join our growing team.
Position Overview:
This is a long-term opportunity for someone who is passionate about delivering exceptional customer service and building lasting client relationships. You will play a key role in servicing existing clients, reviewing policy renewals, and policy changes.
Key Responsibilities:
- Deliver outstanding, professional customer service
- Review and process policy renewals
- Make policy changes and provide recommendations
- Maintain and grow strong client relationships
Qualifications:
- Active MI Property & Casualty License
- Previous insurance experience
- Excellent customer service and communication skills
- Ability and confidence in recommending coverage options
- Proficient with computers and agency management systems
- Organized, dependable, and team-oriented
- Strong work ethic and attention to detail
Requirements
Must have an active MI Property and Casualty license
Benefits
Salary based on experience
Competitive salary plus yearly bonus