Hr/Risk Assistant

Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!

At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!

Why XRG? Here's a Taste of What We Offer:

• Competitive Pay and Partner Perks: Your hard work deserves recognition. Our generous bonus structure(s) through the Profit for Partners Program add an extra layer of reward to your hard work. We believe in rewarding excellence. Compensation range: $20.00-$21.00/hour depending on experience.
• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
• Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.
• Company-Paid Life Insurance: We've got you covered.
• Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
• Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.
• Employee Referral Program: Share the joy of being part of the XRG team with others.
• Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.
• Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.
• Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.
• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!

Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!

PURPOSE

To support the Risk Management department in the timely and accurate handling of workplace injury claims by maintaining organized records, coordinating with internal and external partners, and ensuring compliance with company policies. This role plays a key part in promoting a safe work environment by reviewing incident footage, tracking return-to-work efforts, and assisting with safety-related initiatives. .

DUTIES & RESPONSIBILITIES

Review surveillance reports and footage to assess consistency with reported injuries and work restrictions.

• Review and archive videos related to reported accidents.
• Assist with tracking and reporting workplace injury claims.
• Help gather and organize documentation for claims investigations.
• Follow up with clinics and employees to collect work status reports and verify any job restrictions.
• Maintain accurate records of lost workdays, modified duty, and return-to-work plans.
• Support communication with third-party claims adjusters and internal teams.
• Ensure all information is handled confidentially and in compliance with company policies.
• Assist with safety program tracking and help promote a safe work environment.
• Assists and/ or completes additional tasks as assigned

QUALIFICATIONS & SKILLS

Ability to provide professional and respectful customer service to internal and external partners.

• Awareness of workplace safety standards and regulations (e.g., OSHA, Cal-OSHA).
• Willingness to learn about how risk management and safety programs operate in a business setting.
• Strong organizational and research skills to support investigations and documentation.
• Ability to follow procedures and support program goals under supervision.
• Basic understanding of confidentiality and compliance with laws and company policies.
• Proficient in using computers to manage records and reports.
• Familiarity with restaurant or hospitality environments is a plus, but not required.
• Excellent verbal and written communication
• Ability to speak and write fluently in Spanish is required
• Demonstrated working knowledge and implementation of Cal-OSHA, OSHA and safety programs is a plus
• Ability to apply good judgment when responding to officials and investigating safety issues
• Self-motivated with the ability to take the initiative
• Strong analytical and problem-solving skills
• Ability to partner with others to achieve results
• Excellent organization and time management skills
• Proficiency in Microsoft Office applications
• Valid Driver's License

WORKING CONDITIONS

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Small to medium office or shared workspace
• Work varied shifts to include days, nights, weekends and holidays

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to sit for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
• Ability to speak clearly so listeners can understand

DISCLAIMER

This job description is a summary of duties, which you as a HR/Risk Assistant are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.