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Area Manager - Medical Office Operations

US Foot and Ankle Specialists CareersBaltimore, Maryland

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Job Description

We’re looking for an Area Manager to oversee multiple healthcare clinic locations and lead high-performing front desk and clinical teams. This role is key to ensuring smooth day-to-day operations, team leadership, and compliance with healthcare standards.

If you thrive in a fast-paced environment, have a proven track record managing large teams, and want to grow your career in healthcare administration. We want to hear from you!

 

Area Manager Essential Functions/Responsibilities (other duties may be assigned):  

  • Lead and support 15–20+ team members across front desk and clinical roles 
  • Ensure clinic compliance with company policies, HR standards, and healthcare regulations 
  • Manage and improve scheduling systems, queue flow, and daily clinic operations 
  • Oversee onboarding, training, and employee engagement initiatives 
  • Monitor revenue activity, A/R and A/P processes, and assist with local marketing 
  • Resolve patient or staff concerns with professionalism and efficiency 
  • Coordinate staff schedules and provider calendars (including on-call rotations) 
  • Manage inventory, supply ordering, and facility maintenance communications 
  • Handle deposits, payroll timekeeping, and front desk coverage when needed

 

Area Manager Required Education, Skills and Experience:

  • Bachelor’s degree in a related field (or equivalent experience)
  • Minimum 4 years of medical office management experience required
  • Minimum 4 years managing large teams (15+ employees)
  • Deep knowledge of medical billing, insurance workflows, and EMR/EHR systems
  • Outstanding verbal and written communication skills
  • Strong working knowledge of Microsoft 365 (Word, Excel, Outlook, Teams)
  • Demonstrated leadership, organizational skills, and attention to detail
  • Ability to travel occasionally between clinic locations
  • Commitment to HIPAA compliance and patient confidentiality
  • Professional, compassionate, and solution-oriented mindset

 

Why Join Us?
At our growing healthcare organization, you’re not just managing—you’re making an impact. We believe in promoting from within, empowering our managers, and supporting long-term professional growth. This is your chance to join a collaborative team that values both operational excellence and a patient-first approach.

 

Area Manager Benefits Offered:

  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

 

Area Manager Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

  • Sit, talk, hear, and use hands to write, type, or operate office equipment
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
  • Perform repetitive motions, including reaching overhead and typing
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
  • Maintain peripheral vision, depth perception, and focus adjustments

 

 

 

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