Targeted Case Manager/ Medical Staff Associate Dual Role - Somerset, KY location

2nd Chance Clinic is an outpatient addiction treatment center in Somerset, KY. Our Headquarters is located in Lexington, KY, both serving adults in the greater central Kentucky area. We are currently seeking a full time Targeted Case Manager who is comfortable in a dual role position to be part of our team at our new Somerset, KY location.

The following are a list of responsibilities and duties

• Complete new patient assessments. Complete new patient biopsychosocial assessments and preliminary screeners, and review client’s strengths and needs.
• Determine level of care need from assessment and discuss with patient to ensure patient’s understanding. Evaluate with patient that care needs meet their basic health, safety and overall welfare needs.
• Ensure that patients understand their rights regarding confidentiality.
• Plan services based on assessments. Facilitate access, quality, and delivery of necessary services and provide follow-up to patient.
• Provide psychoeducation and resource information while acting as a positive role model, providing patients with guidance and support.
• Promote and foster effective relationships, both inside and with outside agencies for continuity of care.
• Ensure that documentation is complete, accurate, timely and meets regulatory and agency standards.
• Maintain client confidentiality in accordance with federal, state, and agency standards. Practice ethical standards.
• Respond to all patient grievances in accordance with written policies.
• Participate in quality assurance and utilization review.
• Attend quarterly all staff meetings and monthly departmental meetings.
• Office organization and administration
• Perform observed urine collection
• Perform routine venipuncture (if trained)
• Adhering to regulations and legislation
• Interview patients and document basic medical history
• Organize and schedule appointments
• Update and file medical records and insurance prior authorizations
• Arrange for laboratory services
• Collate patient charts and complete appropriate documentation
• Perform intake examinations
• Liaise with other organizations regarding insurance, patient care plan, or documents
• Handle accounts receivable and produce daily balance sheet
• Prepare and clean clinic and treatment rooms
• Inventory supplies for purchasing
• Organize, track and prepare encounter forms for billing
• Report perceived issues to supervisors immediately
• Assist physicians with administrative duties
• Other duties as assigned

Requirements

• Bachelor’s degree in human services field plus 2 years’ experience in behavioral health case management (or an equivalent of education and experience).
• Provide information for a complete background check.
• Current certification in BLS, non-violent crisis intervention, and suicide intervention a plus.
• Excellent oral and written communication skills, basic computer skills in word processing, email and Internet use, strong interpersonal skills, and professionalism.
• Maintain required continuing education units per state regulations for targeted case managers.
• Complete Targeted Case Management Core training and SUD training provided by an approved provider of the Department of Behavioral Health, Developmental and Intellectual Disabilities within 6 months of employment.
• Clinical, clerical, or medical experience preferred

Benefits

• Medical Insurance
• Dental Insurance
• Vision insurance
• PTO accrual
• 6 Paid Holidays annually