Operations Manager, Ucc/Ohc

Department

EMHP UCC RANSON - 107156

Worker Sub Type

Regular

Work Shift

Pay Grade

Job Description

The Operations Manager will provide day to day administrative responsibilities for clinic site of operation and will require outstanding interpersonal and administrative skills. Operations Manager will assist the Director to recruit and hire qualified, competent individuals, and assure training and orientation to provide for competent, skilled practice operations. This individual will be charged with creating a culture that promotes outstanding patient satisfaction, employee engagement and quality. Operations Manager may be requested to provide services insuring uninterrupted flow of the clinic. Operations Manager will mentor and coach individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision.

Education

Bachelors Business, Healthcare Administration or related field required

Masters Healthcare Administration, Business Administration, Public Health or related field preferred

Experience

Five years experience in Urgent Care/Occupational Health clinic or family practice/ambulatory care office preferred

Two years supervisory or management experience in urgent care/occupational health, physician healthcare related office or business office practice management required

Qualifications

Demonstrated leadership, management, and dynamic interpersonal skills required Ability to demonstrate a comprehensive understanding of practice operations, reimbursement and budget/finance required

Excellent oral and written communication skills required

Ability to mentor staff members required

Ability to teach and demonstrate LEAN methodology required

Demonstrated financial acumen and revenue cycle knowledge related to accounts receivable and billing of the business operations required

FLSA Classification

Exempt

Grade

310

Physical Demands

3 A Administration

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.