Billing and Collections Associate

Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities. Astro Pak provides services to over 15 sectors including: Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico.

Astro Pak is seeking a detailed oriented & proactive Billing and Collections Associate to join our growing Accounting Team.  As the Billing and Collections Associate, you’ll play a critical role in managing invoicing processes, reconciling accounts, and ensuring smooth financial operations. Your expertise will help maintain strong relationships with customers and internal teams while keeping billing processes efficient and error-free. 

This role will report to the Assistant Controller & work onsite Monday-Friday out of our Corporate Office in Costa Mesa, CA.

Essential Duties / Responsibilities

• Prepare and review invoices, ensuring all charges are accurately entered and documented before mailing or electronic submission.  
• Identify and resolve billing discrepancies, proactively reconciling customer purchase orders with invoices.  
• Manage percentage-of-completion (POC) billing, ensuring revenue earned aligns with billed amounts.  
• Oversee project setup, closure, and cancellation in UKG for field jobs.  
• Collaborate with insurance brokers to obtain necessary certificates of insurance.  
• Prepare preliminary lien notices as needed.  
• Support collections efforts and assist field teams with billing-related inquiries.  
• Create and maintain spreadsheets using Excel to streamline reporting and tracking.  
• Set up new accounts, including credit approvals when applicable.  
• Exhibit strong communication skills, delivering practical solutions with creativity and professionalism.  
• Work independently with minimal oversight while prioritizing tasks and meeting deadlines.  
• Uphold and model Astro Pak's Core Values in daily interactions and work ethics.  

Qualifications

• 2+ years of experience in billing, accounting, or a related financial field, service-based company preferred.  
• Meticulous attention to detail with strong organizational skills.  
• Excellent verbal and written communication abilities.  
• Ability to multitask efficiently and adapt to changing priorities.  
• Proficiency in Microsoft Word and Excel.  
• Familiarity with Great Plains accounting systems and CRM databases preferred.  
• Strong interpersonal skills, capable of interacting professionally with employees, vendors, and customers in a service-oriented manner.  
• Dependable, with consistent attendance and punctuality.  
• Bachelor’s degree preferred
• High school diploma with equivalent work experience required

Salary and Benefits: 

• The pay for this position has a base hourly pay rate of $25 to $27. The actual pay will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
• In addition to highly employer-subsidized medical, dental, and vision plans, Astro Pak offers competitive retirement savings and 401k plans, flexible spending, family leave, training and paid time off.

Astro Pak Corporation is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Astro Pak prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

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