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Food Server-Ten (Vip) - (Full Time)

Rivers CasinoDes Plaines, IL
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Job Description

WALK-IN WEDNESDAY

Interview on the spot!

Every Wednesday from 12 PM - 2 PM

2500 E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

  • Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
  • Knows the menu items, specials, and prices.
  • Possesses complete knowledge of all procedures related to the job.
  • Picks up empty glasses, dishes, silverware and returns them to the proper area.
  • Assists in the preparation of drink orders as required (icing glasses, garnishing drinks).
  • Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
  • Handles any guest's complaints or problems in a prompt and courteous manner.
  • Ensures thorough communication between shifts.
  • Complies with all departmental rules, side work assignments, and departmental procedures.
  • Performs all other duties specified or assigned.

Job Requirements:

  • One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
  • Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.).
  • Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving.
  • Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
  • Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed.
  • Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures.
  • Ability to communicate with Team members and guests.
  • Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
  • Ability to work flexible shifts and days of the week including holidays.

Perks that Work!

  • Medical, Dental, Vision, and Life Insurance
  • 401K - 4% match to 5% Team Member Contribution
  • $1 Daily Meals
  • Earn up to 18 Days of Paid Time Off Your First Year
  • Free Shuttle from Rosemont's Blue Line Station
  • Free Parking On-Site
  • Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
  • Tuition Reimbursement
  • Fitness/Gym Reimbursement
  • Community Volunteer Opportunities
  • Leadership Training & Career Advancement Programs
  • Team Member Exclusive Discounts