Associate Talent Business Partner - Retail

Responsibilities:

• Strategic Partnership:
  • Act as a strategic partner to retail store leaders, providing HR expertise to support business goals and objectives.
  • Support the implementation of Talent initiatives that enhance employee engagement, retention, and performance within the retail environment (i.e. workforce planning, talent review, compensation review, succession planning)
  • Analyze key Talent metrics and provide recommendations to leadership on improving talent management and organizational effectiveness and efficiency
  • Manage and prioritize multiple projects and initiatives, while exhibiting a flexible and innovative approach to support business goals
• Talent Management & Development:
  • Advise managers on performance management and employee development, ensuring consistent application of policies and procedures.
  • Provide coaching to managers and assist with providing feedback and performance management
  • Partner with leaders to assess talent and create development goals and plans for employees
  • Identify training needs within retail teams and coordinate the delivery of training programs to improve employee skills and leadership capabilities.
  • Work with leadership to develop succession plans and career growth opportunities for employees.
• Employee Engagement & Retention:
  • Support business leaders in driving employee engagement initiatives that foster a high-performing, collaborative, and motivated team.
  • Review employee engagement surveys and support leaders in identifying opportunities for improvement and creating an action plan
  • Recommend and implement retention strategies to reduce turnover and enhance employee loyalty.
• Employee Relations:
  • Address and resolve employee relations issues, ensuring fair and consistent application of company policies.
  • Provide guidance to managers and employees on conflict resolution, coaching, and disciplinary matters.
  • Serve as point of contact for employee questions and grievances and conduct investigations related to employee relations concerns
  • Create and maintain a positive and inclusive work environment where employees feel supported and valued.
• Compliance & Policy Adherence:
  • Ensure retail operations comply with federal, state, and local labor laws and company policies.
  • Monitor and report on key HR compliance issues, taking proactive steps to mitigate risk.

Qualifications and Attributes:

• Bachelor’s Degree required, with a preferred concentration in Business, Human Resources, Management or related field
• At least 2 years of experience in employee relations and/or human resources
• Retail/Field support experience highly preferred
• PHR, SPHR, SHRM-CP certification preferred
• Foundational knowledge of local and federal employment law (including FMLA, ADA, etc.), performance management, conflict resolution and benefits
• Experience driving proactive efforts to seek out ways to add value to the business
• Experience advising managers through employee issues & solving workforce challenges
• Ability to adjust to multiple demands and shifting priorities, accepting responsibility for results of actions
• Ability to effectively project manage, meet deadlines and commitments
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to analyze HR metrics and provide actionable insights to drive business outcomes.
• Strong attention to detail with a quality mindset

Physical Requirements:

• Ability to work in a retail environment with occasional travel to various store locations in the U.S.
• Flexibility to work weekends or evenings, as needed.

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