Communications Coordinator

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Job Posting Title:

Communications Coordinator

Position Type:

Professional / Unclassified

Department:

LSUAM Pres- EM - RSS - Comm (Trevor Tabor (00083504))

Work Location:

1155 Ruffin G. Pleasant Hall

Pay Grade:

Professional

Job Description:

The Communication Coordinator within Louisiana State University's Division of Enrollment Management & Student Success supports strategic communication and marketing efforts throughout the student lifecycle, focusing on student transition, retention, and persistence. Reporting to the Assistant Director for Communication, this individual will execute multi-channel communication strategies to mitigate enrollment melt, promote student success initiatives, and enhance retention efforts.

Student Lifecycle Communication Development & Execution (85%)

• Assist the Assistant Director in developing, implementing, and executing comprehensive communication plans for retention and student success initiatives, including, but not limited to, the following: campaigns for melt mitigation, retention outreach, progress reports, midterm grades, final exam outreach, and student persistence.
• Write, proofread, design, and edit high-quality content for various communication platforms, including email and SMS campaigns, websites, social media, print collateral, video, and automated systems.
• Assist in creating and maintaining a communication calendar to align outreach efforts with institutional and divisional goals, ensuring consistency across units.
• Utilize automated communication systems, including but not limited to EAB Navigate, Technolutions Slate, Mainstay (formerly AdmitHub), and CampusESP, to streamline communication workflows and ensure effective outreach to students, families, and other internal and external stakeholders.
• Collaborate with campus partners, including Retention & Student Success units, Strategic Communications, and Undergraduate Admissions, to produce clear, engaging, and student-centered messaging. Works collaboratively with the Office of Communications and University Relations and adheres to the standards set therein.
• Update and maintain the digital presence, including websites, resources, and communication tools, ensuring accurate and timely delivery of information.
• Support assessment and evaluation strategies by implementing surveys and analyzing communication performance data to inform improvements.

Event Support and Logistics (10%)

• Provide communication support for key events throughout the academic lifecycle, including but not limited to Welcome Week, Success Week, orientation, transition programs, and initiatives led by the Student Success One Stop and Geaux Center.
• Assist with Enrollment Management & Student Success programs, including supporting admission-related, orientation, transition, and enrolled student programming.

Other duties as assigned (5%)

Required Qualifications:

Bachelor's degree in marketing, communication, public relations, or a related field.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply- a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Our ideal candidate possesses the following qualities:

• One year of experience in marketing, communication, public relations, or content creation.
• Exceptional written and verbal communication skills with strong attention to detail.
• Proficiency in tools such as Adobe Creative Suite, Canva, and Microsoft Office.
• Experience with automated communication platforms (e.g., Slate, Navigate, Mainstay).
• Familiarity with higher education communication strategies and student success Initiatives.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

Special Qualifications:

Due to the nature of the position and/or responsibilities, in times of emergencies and/or University closures, this position is considered essential. It may be required to assist the Office of Communications and University Relations on necessary communications matters in times of crisis, including potentially working in LSU's Emergency Operations Center during those times.

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Job Description:

Special Instructions:

The location of this position is LSU-BR and is not eligible for remote work.

To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.

Please provide resume and transcripts, if applicable. For questions or concerns regarding the status of your application or salary ranges, please contact Trevor Tabor at ttabor@lsu.edu.

Posting Date:

July 8, 2025

Closing Date (Open Until Filled if No Date Specified):

September 8, 2025

Additional Position Information:

Background Check- An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits- LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.