RN Nursing Informatics Trainer
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Job Description
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Headquarters: West Springfield, MA w/travel to Springfield and Northampton locations
Full-Time
Schedule: Monday-Friday, 9a-5p
Pay Range: $37.98-$41.83
At ServiceNet, we believe innovation begins at the intersection of compassion and technology. Our commitment to improving care extends beyond the bedside, reaching into the systems and tools that support our clinicians every day. As a Nursing Informatics Specialist, you will be the vital link between nursing practice and information systems—ensuring our clinical teams are equipped, empowered, and supported to deliver exceptional care.
- Design and deliver engaging training for clinical users, including nurses, direct care staff, and administrative teams.
- Provide real-time, hands-on support during system go-lives, updates, and rollouts.
- Develop user-friendly resources, such as tip sheets, quick guides, and video tutorials.
- Collaborate with nursing leaders to improve documentation practices and streamline workflows.
- Analyze usage trends to identify training gaps and inform system enhancements.
- Participate in testing, validation, and user acceptance for EHR changes or new modules.
- Champion evidence-based, nurse-friendly technology solutions that enhance patient care and reduce burden.
- Registered Nurse (RN) with an active license in MA
- Minimum 3 years of clinical nursing experience
- At least 1–2 years of experience in nursing informatics, clinical systems, or IT training
- Proficient in EHR systems
- Strong presentation, teaching, and communication skills
- Certification in Nursing Informatics (ANCC) is a plus
- Familiarity with adult learning principles and instructional design.
- Experience with clinical workflow analysis and optimization.
- Ability to manage projects, prioritize tasks, and meet deadlines.
Why Work With Us?
- Generous paid time off
- Mileage reimbursement
- Comprehensive health & dental insurance
- 403(B) retirement plan with employer match
- Tuition assistance & training opportunities
- Paid life insurance & long-term disability
- A culture that values curiosity, learning, and systems-level thinking
ServiceNet is a nonprofit human services agency serving more than 8,400 individuals each year across western Massachusetts. We provide a broad spectrum of services—mental health, addiction recovery, developmental disabilities, and brain injury rehabilitation—with a shared belief in dignity, resilience, and the power of community.
Apply today and bring your clinical insight and tech-savvy mindset to a mission-driven team transforming how healthcare is delivered.
https://www.servicenet.org
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.